Notices
C6 Corvette ZR1 & Z06 General info about GM’s Corvette Supercar, LS9 Corvette Technical Info, Performance Upgrades, Suspension Setup for Street or Track
Sponsored by:
Sponsored by: Kraken

[Z06] GM bragging about voiding my warranty[merged]

Thread Tools
 
Search this Thread
 
Old 03-23-2007, 07:47 AM
  #101  
Greg Gore
Le Mans Master
 
Greg Gore's Avatar
 
Member Since: Oct 2004
Location: CLT, North Carolina
Posts: 5,789
Received 17 Likes on 17 Posts

Default

I can certainly see his side of it. When you weigh it out it could be more of a headache than even getting a favorable decision is worth and he wants something better anyway. I would sure like to see pictures of the broken parts. I believe it would be obvious right away where this one initiated. It may very well be tune but it could also be something just broke for whatever reason but impossible to say without seeing the parts. As glass said the headers did not cause an increase in IMEP (tune may have), the headers did not cause this failure.
Old 03-23-2007, 09:18 AM
  #102  
mastiffdog
Burning Brakes
 
mastiffdog's Avatar
 
Member Since: Aug 2006
Location: Ventura County Karlifornia
Posts: 769
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Frenchican
Well... I think you have over simplified the process. 1st, I have to set an appointment, meet my attorney(s), wait for him to research and most likely, meet again. Then He drafts a letter, I review and make changes. It comes back to me and I authorize to send. This is before GM has even heard from me. So, there's about 2 grand so far. Then I wait for GM's response and when I do, it's from my attorney, from which he reviews and comments. We respond to thier posistion, after ofcourse more research from my attorney and his 'expert' has had time to do his research. And so it goes on, creating a life of it's own.

You see where I'm going with this. This ain't my first rodeo.
Exactly. I have lived the rodeo, and as a businessman I can confirm that this type of distraction creates an enormous intangible toll on you, your family and the business, not to mention the actual hard dollar costs. You are clearly taking the correct course of action. Litigation is more often than not designed to have only one winner: the lawyers.

You appear to have carefully evaluated your options and I think your choice is the most cost effective and efficient way to go.
Old 03-23-2007, 09:25 AM
  #103  
BlackOps
Melting Slicks
Support Corvetteforum!
 
BlackOps's Avatar
 
Member Since: May 2001
Location: Evansville, IN The GOCC, rebels without a clue.
Posts: 2,186
Received 7 Likes on 5 Posts
St. Jude Donor '06

Default

Originally Posted by Greg Gore
the headers did not cause an increase in IMEP (tune may have), the headers did not cause this failure.


IMEP, cool acronym, I had to google that one. I thought at first it was the name of an Egyptian pharoah, or something.
Old 03-23-2007, 09:27 AM
  #104  
StixInMyPocket
Advanced
 
StixInMyPocket's Avatar
 
Member Since: Mar 2007
Location: NC
Posts: 82
Likes: 0
Received 0 Likes on 0 Posts
Default


Not for nothin' but I just remembered something.
Ok, please explain wth that means....
Old 03-23-2007, 04:31 PM
  #105  
Frenchican
Safety Car
Thread Starter
 
Frenchican's Avatar
 
Member Since: Apr 2006
Location: Ventura, CA President GOCC
Posts: 3,930
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by StixInMyPocket
Ok, please explain wth that means....
That's just a random, passing comment during a moment of frustration.
Old 03-23-2007, 09:55 PM
  #106  
Threed
Burning Brakes
 
Threed's Avatar
 
Member Since: Apr 2003
Location: GOCC - Rebels Without A Clue Santa Barbara, CA
Posts: 1,140
Likes: 0
Received 0 Likes on 0 Posts

Default

Detonation or lean burn conditions are not that hard to recognize. From what Tommy saw there were no signs of that happening. I'll be waiting to see this engine in person before I render any off the cuff decisions.
Old 03-24-2007, 03:31 AM
  #107  
BlackOps
Melting Slicks
Support Corvetteforum!
 
BlackOps's Avatar
 
Member Since: May 2001
Location: Evansville, IN The GOCC, rebels without a clue.
Posts: 2,186
Received 7 Likes on 5 Posts
St. Jude Donor '06

Default

Originally Posted by Threed
Detonation or lean burn conditions are not that hard to recognize. From what Tommy saw there were no signs of that happening. I'll be waiting to see this engine in person before I render any off the cuff decisions.


I got the chance to drive a friend's '06 Z that had headers and a tune done by a SoCal tuner. My friend said the tuner took three or four attempts trying to squeeze that extra two or three HP out of it so he could get 600 at the rear wheels. I mentioned to him after the drive I thought it had some spark knock. I wish I had been a little more insistent with him on getting the tune looked at by a different tuner. Seems his engine grenaded too. Bummer.

Now he's screwed too. GM denied the warranty claim, and the tuner doesn't seem to be responding. Maybe we could have a BBQ and talk about it sometime.
Old 03-24-2007, 09:05 AM
  #108  
glass slipper
Le Mans Master
 
glass slipper's Avatar
 
Member Since: Jul 2005
Posts: 5,309
Received 394 Likes on 188 Posts

Default

Originally Posted by Threed
Detonation or lean burn conditions are not that hard to recognize. From what Tommy saw there were no signs of that happening. I'll be waiting to see this engine in person before I render any off the cuff decisions.
They're cast pistons and gray cast iron liners...it doesn't take much detonation to "break a piston" and "crack a liner" (damage he stated in his first post of this thread). While those parts are very strong, they crack very easily. As such, you won't see signs of detonation/lean burns anywhere since parts failure happened very quickly. Just the nature of the beast when using cast pistons/gray cast iron liners. I'm not trying to render any off the cuff decisions either, just stating the most likely. In civil court, no signs of detonation/lean burn will carry no weight. Now if they were forged pistons and ductile cast iron liners, that's a whole different story as you'll see aluminum spatter all over the place from the excessive heat of detonation/lean burn due to those parts being able to withstand a longer time/more severe conditions before failure. Hopefully, Katech will be using forged pistons and ductile iron liners in the engine they're building for him...just cheap insurance.
Old 03-24-2007, 12:31 PM
  #109  
allanlaw
Le Mans Master
 
allanlaw's Avatar
 
Member Since: Sep 1999
Location: Los Angeles CA
Posts: 7,393
Likes: 0
Received 7 Likes on 5 Posts

Default

Originally Posted by BlackOps
Now he's screwed too. GM denied the warranty claim, and the tuner doesn't seem to be responding. Maybe we could have a BBQ and talk about it sometime.
Interesting choice of words, Don.
Old 03-25-2007, 11:12 AM
  #110  
LOS ANGELES PI
Melting Slicks
 
LOS ANGELES PI's Avatar
 
Member Since: Mar 2006
Posts: 2,064
Received 4 Likes on 3 Posts

Default

Frenchican, you know, there are a few Attorneys here is California that specialise in this arena. You should check it out.

No sense throwing your rights as a consumer out the window just because somebody said no, hoping you would just go away.
Old 03-25-2007, 07:50 PM
  #111  
1991Z07
Safety Car
 
1991Z07's Avatar
 
Member Since: Feb 2000
Location: Austin Texas
Posts: 4,537
Received 72 Likes on 49 Posts

Default

What nobody is talking about is GM is using ANY excuse they can to deny warranties...

Track the car with race belts and harness bar? Warranty Denied

Drag race the car? Warranty Denied

Put ANY after market stuff on your car? Warranty Denied

Next thing you know...they'll deny warranty on your trans 'cause you swapped out tires/wheels with 21" ones...

It's gonna take a class-action lawsuit against them to wake them up. It's sad, but unfortunately true.

One of our club members bought a crew-cab dually 454, put a twin-screw Whipple supercharger on it and lunched an engine AND a transmission.

Both were replaced by GM under warranty. They needed to be pushed with the Magnusson Law, but they ponied up and replaced it (and he kicked in the extra $$$ for a 502 cu/in replacement).

Now...one the other hand this does NOT mean Frenchie has no warranty on the vehicle...only on the drive train (and for some of you that IS the vehicle, I know).

I've seen too many threads about this...time to make a statement to GM that they can't advertise it as a "race car for the street" and then balk at fixing it when people ACTUALLY take it out and have fun with it!!!

I've talked to a few ZR1 owners who went through this same back when they were new cars...GM finally saw the light and did the right thing.

The ONLY thing (I think) you would need to worry about was IF you had a tune done on it...they could get you on that.

But headers and free-flowing CATS???? Not a chance...especially if the CATS have EPA & CARB approval...

I CAN see where you would just want to have it back...and Katech is certainly a good place to send it...

You MAY need to keep that lawyer on retainer to keep you out of jail once it's back
Old 03-25-2007, 10:53 PM
  #112  
cthusker
Le Mans Master
 
cthusker's Avatar
 
Member Since: Dec 2005
Location: North Western Connecticut
Posts: 7,594
Received 91 Likes on 54 Posts

Default

Originally Posted by A427MAN
IMPORTANT ISSUE: Pattern Failures

Sometimes a malfunction in a new vehicle may be identified as a "pattern failure," a failure that is recognized as common to your make and model of vehicle.




I know I have read about at least 5 or 6 C6Z06's that have had engine failures!
... I think GM knows exactly why this engine failed! Not saying you don't take serious risks with engine mods but I suspect GM doesn't want to know more about LS7's puking then they already know. I do however respect the owners right to call it night and get on with fixing his car..........
Old 03-26-2007, 12:34 AM
  #113  
allanlaw
Le Mans Master
 
allanlaw's Avatar
 
Member Since: Sep 1999
Location: Los Angeles CA
Posts: 7,393
Likes: 0
Received 7 Likes on 5 Posts

Default

Originally Posted by Joe90
But headers and free-flowing CATS???? Not a chance...especially if the CATS have EPA & CARB approval...
LT headers, free-flowing cats with CARB approval?
Old 03-27-2007, 05:21 PM
  #114  
ZeeOh6Nut
Burning Brakes
 
ZeeOh6Nut's Avatar
 
Member Since: Dec 2005
Location: Ann Arbor MI
Posts: 896
Received 29 Likes on 23 Posts

Default Who's warranty is it?

Originally Posted by Katech
It depends on the dealer and the specific circumstance. There is a lot of gray area.
Seems like the dealer should let GM decide and stay outta the decision beyond obvious situations. It's GM that issues the warranty, not the dealer.
Old 03-27-2007, 07:28 PM
  #115  
allanlaw
Le Mans Master
 
allanlaw's Avatar
 
Member Since: Sep 1999
Location: Los Angeles CA
Posts: 7,393
Likes: 0
Received 7 Likes on 5 Posts

Default

Originally Posted by ZeeOh6Nut
Seems like the dealer should let GM decide and stay outta the decision beyond obvious situations. It's GM that issues the warranty, not the dealer.
I think the point is that in most situations, if the dealer doesn't make a stink about it, the job gets done. HOWEVER, in the case of big ticket items like replacing an engine, you would be correct since GM pre-approval is usually needed.
Old 03-31-2007, 01:57 AM
  #116  
SBTuner
Tech Member
Support Corvetteforum!
 
SBTuner's Avatar
 
Member Since: Dec 2005
Location: Claremont CA
Posts: 80
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by WildBill502
I would like to hear opinions from some of the header/exhaust manufacturers on this (or any performance product manufacturer). I'm guessing that there are ALOT of lurkers watching this thread closely (like me). We've been considering adding headers and/or exhaust, but now are pretty much scared to death to lose their GM warranty!

Come on "supporting manufacturers" and "supporting tuners"... give us your counter argument! I want to spend my money on your products/services to enhance the performance of my 2007 Z06. Tell me why I should in light of GM's stance! Please don't just tell me that some dealers will "play ball" and some won't... we know that. I want to KNOW that the installation of your product/service will not void my warranty.

WB
One question I would like to see answered is... What does the warranty cost the consumer? Based on that cost, if you had an option for warranty when purchasing the vehicle would you take it? In my eyes, (20+ year service professional) I don't see much value in the warranty especially if the tech performing such services are being cut time for performing services that take longer to perform than the warranty allows. What incentive does he have to perform the job cleanly and properly?

Extended warranties? I recently have witnessed GMPP warranty inspections, for 7+ years we have been dealing with GMPP, recently we had three claims started and they required an inspector prior to service. This has never happened in the past. Well the inspector was doing his job and wanted to shortcut labor claims, labor rates etc, one vehicle they told the customer to tow it to the dealer because they were cheaper...

Anyhow sorry to rant but I have some strong feelings about this warranty stuff.

Regards,

Scott
Old 03-31-2007, 09:05 AM
  #117  
Greg Gore
Le Mans Master
 
Greg Gore's Avatar
 
Member Since: Oct 2004
Location: CLT, North Carolina
Posts: 5,789
Received 17 Likes on 17 Posts

Default

You are exactly right about this Scott? What really is the true value of the warranty when the typical dealership technician "flat rate hour" pay scales are designed to encourage shortcutting? Do you really want a technician working on your car when he knows the company is not compensating him enough for what he is required to know and do? Usually technicians feeling the pressure of the typical dealership service department flat rate hour pay scales will make sure your car occupies their workspace in the minimum amout of time possible so they can get on to the next car. It should be obvious why most service departments operate this way now. Most technicians know what their time is worth and if they are any good they will either get into management or get out of the dealerships and open their own shop or go to work for a good independent. The remaining ones are either young inexperienced and still learning and have not learned they are being taken advantage of yet or they they decide to accept the system and cheat it best they can by shortcutting as many jobs as possible each day. I probably would let them work on my wife's STS because it's just a daily driver but I would never let them work on my Corvette unless I had my mind up to get rid of it when they were finished. If I had an engine failure I would fix it myself knowing what I know about typical dealership service departments. Ever drive through a neighborhood with garage doors open and wonder why you see so many big professional type roll away tool chests in residents garages? I bet it wasn't so they could be well equipped to work at home in most cases.

Last edited by Greg Gore; 03-31-2007 at 12:24 PM.

Get notified of new replies

To GM bragging about voiding my warranty[merged]

Old 03-31-2007, 09:22 PM
  #118  
Frenchican
Safety Car
Thread Starter
 
Frenchican's Avatar
 
Member Since: Apr 2006
Location: Ventura, CA President GOCC
Posts: 3,930
Likes: 0
Received 1 Like on 1 Post
Default

Obviously, I have been thinking about 'warranties' lately. I purchased an '05 silverado SS new, had a Magnuson MagnaCharger supercharger installed as part of the purchase contract so I could have the drivetrain covered by an aftermarket warranty that was pruchased through the dealer at time of sale.

I have close to 40,000 miles on it now and not one problem. The truck is all-wheel drive and according to Magnuson, puts out 511hp at the flywheel. If something were to happen, such as the event with my Z06, I feel that the dealership will be very constrained, and not so motivated to make the appropriate repairs. I feel that it's only a matter of time before this happens. I hope I'm wrong though.

As a courtesy, I usually tip a mechanic on heavy warranty repairs, in some cases I've given $100. A contribution such as this does help with GM shop techs wanting to work on warranty related vehicles. I do sympathize with the mechanics, because they are the ones that usually get the short end of the warrenty stick.
Old 03-31-2007, 10:15 PM
  #119  
Greg Gore
Le Mans Master
 
Greg Gore's Avatar
 
Member Since: Oct 2004
Location: CLT, North Carolina
Posts: 5,789
Received 17 Likes on 17 Posts

Default

It probably helps to tip the mechanic on a heavy warranty repair because the factory alloted time is cut to the bone in most cases and he would lose his shirt on the job otherwise. Take a waterpump replacement for example: for a non warranty repair the dealership would probably bill the customer something like 1.8 hours at whatever their customer labor rate is, maybe it's $100 per hour (guessing). The factory does not pay according to the generally accepted time studies used by most dealerships for out of warrant repairs but instead has a separate time study they developed for warranty repairs that they use to reimburse the dealer. The waterpump replacement example here under factory alloted time might only compensate the mechanic .8 hours for the same job. One will begin to see how under this current system it would be desireable to cherry pick which is what happens. The older more experienced mechanics generally prefer to do the out of warranty cars because they pay better while letting the new guys have all the warranty work. This is especially true of engine work or heavy drive line repairs. Engine and drive train work is considered hard grunt work and the pay is too little for all that disassembly and cleaning so sometimes things just don't get done according to the manual.

Last edited by Greg Gore; 03-31-2007 at 10:25 PM.
Old 04-01-2007, 03:33 AM
  #120  
Frenchican
Safety Car
Thread Starter
 
Frenchican's Avatar
 
Member Since: Apr 2006
Location: Ventura, CA President GOCC
Posts: 3,930
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by Greg Gore
It probably helps to tip the mechanic on a heavy warranty repair because the factory alloted time is cut to the bone in most cases and he would lose his shirt on the job otherwise. Take a waterpump replacement for example: for a non warranty repair the dealership would probably bill the customer something like 1.8 hours at whatever their customer labor rate is, maybe it's $100 per hour (guessing). The factory does not pay according to the generally accepted time studies used by most dealerships for out of warrant repairs but instead has a separate time study they developed for warranty repairs that they use to reimburse the dealer. The waterpump replacement example here under factory alloted time might only compensate the mechanic .8 hours for the same job. One will begin to see how under this current system it would be desireable to cherry pick which is what happens. The older more experienced mechanics generally prefer to do the out of warranty cars because they pay better while letting the new guys have all the warranty work. This is especially true of engine work or heavy drive line repairs. Engine and drive train work is considered hard grunt work and the pay is too little for all that disassembly and cleaning so sometimes things just don't get done according to the manual.
yep... That's exactly how it works.
Funny... the dealership quoted me a little over $20K to replace my LS7. I wish I knew what the dealer would have received from GM if still under warranty. I'm guessing half.


Quick Reply: [Z06] GM bragging about voiding my warranty[merged]



All times are GMT -4. The time now is 02:34 PM.