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Banging / Clunking noise at low speeds

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Old 07-24-2012, 03:59 PM
  #21  
flyhi152
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Default Contact info for Evan

[QUOTE=Ryan07;1581385279]
Originally Posted by flyhi152
Foreman heard the noise but it was "I am afraid we can't fix that". John wanted to charge me $ 70 for "diagnosing the problem" QUOTE]


That is just plain stupid. Image what they would say if you wanted to buy a car from them. Yeah, we don't have that one on the lot. Sorry, that'll be $34,000.

You should PM Evan Chevy Cust Svc.
Can you give me his contact info ? Thanks, Steve
Old 07-24-2012, 04:34 PM
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Ryan07
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He was the third person to reply to this thread.

http://forums.corvetteforum.com/memb...-cust-svc.html
Old 07-24-2012, 04:49 PM
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flyhi152
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Default Local Chevrolet dealership

Originally Posted by Chevy Cust Svc
flyhi152,

I'm sorry to hear you are having this issue. Are you taking your Corvette to you local Chevrolet dealership to have this problem addressed?

Evan, Chevrolet Customer Service
Hi, Evan -

I called Gateway Chevrolet and explained that Thorobred Chevrolet sent me away because, according to them the clunking noise at acceleration was normal. the Gateway service advisor told me, "no this is not normal" and made an appointment. i drove about 100 miles to show the car to them, let their foreman drive it and he said "I am afraid that we won't be able to fix this". When we got back to the shop the service adviser wanted to charge me $ 70,- to further "diagnose the problem". When I told him that I had addressed this issue several times while the car was still under the bumper to bumper warranty (until 6/19) and that Van Chevrolet never fixed it, he told me to call CS. He also told me that the bumper to bumper warranty is not extended by the amount of time the car spends in shops. Other manufacturers take this into consideration: if a car spends 2 months of its 36 month warranty in shops, while it is being repaired, the warranty expires after 38 months because he can't use the vehicle during these 2 months.
Old 07-24-2012, 04:50 PM
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flyhi152
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Originally Posted by Ryan07
He was the third person to reply to this thread.

http://forums.corvetteforum.com/memb...-cust-svc.html
thanks, I didn't see that.
Old 07-26-2012, 10:54 AM
  #25  
Chevy Cust Svc
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flyhi152,

Could you send me your information (name, number, address, VIN, Current mileage) so I can check in on your situation?

Evan, Chevrolet Customer Service
Old 08-05-2012, 12:53 PM
  #26  
Got uid0
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St. Jude Donor '17

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check for a loose axle nut

possible damage to cvshaft and wheel bearing due to the loose nut.
Old 08-05-2012, 02:01 PM
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Blk 08 C6
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I just cant believe some of these answers you get from dealerships these days.if I was you I would take it to a reputable well known high performance shop nearest you that only deals/work on corvettes.
Old 08-05-2012, 02:11 PM
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flyhi152
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I am under the impression that GM is advising the dealerships not to fix my car under warranty and to tell me that the noise is normal. If anybody knows an independent ("unauthorized") shop that works on Corvettes in the greater Phoenix area, please let me know. Thanks.

Last edited by flyhi152; 08-05-2012 at 06:07 PM.
Old 08-05-2012, 06:03 PM
  #29  
Blk 08 C6
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noise is normal.thats a crock of $hit IMO.
Old 08-05-2012, 06:06 PM
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jmk
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Originally Posted by flyhi152
I have complained to different dealerships about a loud banging or clunking noise on my 2008 Corvette (automatic, Z51, 16,000 miles) at speeds around 15 mph. It appears like this noise gets louder when the car is hot, it sound like the noise from a trailer hitch at acceleration. It appears like this is something that can't be fixed, I have not even gotten an answer to where this noise is coming from. It looks like the only solution is to get rid of this car.
From the looks of your description, I'd get a second opinion. Our dealer just resolved a very low speed clicking sound when turning left. As the temperature increased, so did the clicking sound. When I took my Corvette in, I gave the technician a ride in the parking lot so he'd know just what I was talking about. They worked the problem and I got my car back click free! So I'd not consider noises like these "normal". Sounds like these are often a sign that something should be looked at and corrected. Best of luck with finding a dealer that will work with you.



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