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Old 01-27-2012, 09:49 PM   #1
whatcop?
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Peter Nakhla
Default Why not to buy bassani products

I've had the bassani system on my Z06 and then when I got rid of it for a ZR1 I pulled it off and transferred it over because I liked the sound so much. However a few months before I got rid of my Z06 I started to hear a rattle coming from the muffler. Apparently some of the baffling had come apart inside the muffler. I contacted bassani who gave me the run around for about a month when all off the sudden a box shows up at my door. Keep in mind this was back in September when I first contacted them and just the other day they started emailing me. There was no invoice that came with the new muffler and nothing stating that I needed to return the old muffler to them. Their excuse for why it took so long to get me a new muffler was first that they had to make one and then that since they discontinued my system that they had to have the R&D department find out if the new muffler would transfer over.


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Old 01-27-2012, 11:58 PM   #2
RedZ4me
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Made me chuckle .........and sad thing is, they do not understand how powerful the internet can be........bad news spreads real fast. I love your replies.......honda muffler hahaha.
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Old 01-28-2012, 11:18 AM   #3
titletaker
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I think they are referring to the original shipping invoice when you first purchased the mufflers, not when they sent the replacement part.
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Old 01-28-2012, 12:43 PM   #4
whatcop?
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Quote:
Originally Posted by titletaker View Post
I think they are referring to the original shipping invoice when you first purchased the mufflers, not when they sent the replacement part.
I bought the original muffler system from LM performance so I highly doubt that.
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Old 01-28-2012, 01:42 PM   #5
Zyrox
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"I can always run down and yank something off a Honda for you."

Not very professional customer service, especially considering the fault was theirs.
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Old 01-28-2012, 07:07 PM   #6
az sheriff
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I have an old cherry bomb you can send them. They probably wouldn't know the difference.
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Old 01-29-2012, 03:08 AM   #7
nickolbag
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Eh, probably your fault anyways. If you called them and were polite chances are it would have been cleared up. Sarcastic emails aren't the best way to get what you want.
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Old 01-29-2012, 03:08 AM
 
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