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Old 11-12-2021, 06:46 AM
  #21  
javaman
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“Run it course”? What would suggest 20 days? 30 days? Whenever the vendor feels like honoring an order that’s already been paid for? I realize some of you (not implying you do) have a loyalty to this vendor. If you look at the transaction feedback section you will see others that don’t.
In my opinion, 10 days is adequate time (with little response) for the order to have “run its course”.
While supply chain shortages, as well as Covid-19 are still affecting commerce, that’s still no excuse for poor customer service.
Old 11-15-2021, 06:25 AM
  #22  
Wayne88
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Cultrag sent me wrong and damaged parts, they would not offer a refund, I'm pursuing further action against them.
They are arrogant and disrespectful. As far as Gene Cully goes, I'd like to get that dope in the same room as me, with no witnesses.

Sorry to disappoint Cultrags cheering section in this forum, but they only care about your money, they have no respect for you.
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Old 11-15-2021, 08:54 AM
  #23  
2008 Corvette
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Originally Posted by Wayne88
Cultrag sent me wrong and damaged parts, they would not offer a refund, I'm pursuing further action against them.
They are arrogant and disrespectful. As far as Gene Cully goes, I'd like to get that dope in the same room as me, with no witnesses.

Sorry to disappoint Cultrags cheering section in this forum, but they only care about your money, they have no respect for you.
Care to explain ?
Old 11-15-2021, 10:17 AM
  #24  
Wayne88
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Originally Posted by 2008 Corvette
Care to explain ?
Yes, I started my own thread in the transactions forum.

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Old 11-15-2021, 03:50 PM
  #25  
dpigguy
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Depending on your order, it may have been a direct ship from GM and in some cases that takes longer for them to notify the item as being shipped. Try calling the main number and see if you get a live person. I have found email works best with Gene for direct communications.
Old 11-15-2021, 09:04 PM
  #26  
joec
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Originally Posted by Dads2kconvertible
The "3rd request" is the annoying part. You've already been told the order was received and will ship.
If you don't have it in a couple weeks THEN do a follow-up inquiry.

Harassing someone makes it LESS likely they will respond to you in a productive manner.
couple of weeks.. now that's funny... then they should have charged his CC in a couple of weeks..
Old 11-15-2021, 09:06 PM
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Originally Posted by joec
couple of weeks.. now that's funny... then they should have charged his CC in a couple of weeks..
Well said Joe.
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