Any one use TKO Performance?
10-20-2014, 02:09 PM
#1
Drifting
Thread Starter
Any one use TKO Performance?
Has anyone purchased through TKO Performance? I placed an order and the card I used to pay has been lost and cancelled. The item is a shifter **** and funds have not been taken from my account. I assume they dont charge the account until it ships. I have tried to contact them thru 2 different numbers but you dont actually get TKO.You get an answering service they use and cannot do anything except take your name and number.Also emailed them. No response. Help if you can. Thx. At least they cant get my money without talking with me first.
10-20-2014, 04:06 PM
#2
Le Mans Master
I have not purchased anything from them, but I have contacted them through e-mail and they responded the next day. I have also heard many good comments about their products and service.
As far as the money being charged, that seems fairly common even thought the part may not ship for a week or so. All part of doing the business over the internet.
As far as the money being charged, that seems fairly common even thought the part may not ship for a week or so. All part of doing the business over the internet.
10-20-2014, 05:48 PM
#3
Safety Car
I have used them for a number of items. Ed has always been very responsive so I'm at a loss to explain them not getting back to you in a timely matter other than they are not getting the messages (wrong numbers or e-mail issues etc.). They should respond to this post.
10-20-2014, 06:27 PM
#4
Premium Supporting Vendor
Member Since: Aug 2004
Location: ★ Performance Parts & Accessories ★ 1800 778 9898
Posts: 17,149
Received 279 Likes
on
222 Posts
St. Jude Donor '07-'08-'11-'12-'13-'14-'15-'16-'17
I have not purchased anything from them, but I have contacted them through e-mail and they responded the next day. I have also heard many good comments about their products and service.
As far as the money being charged, that seems fairly common even thought the part may not ship for a week or so. All part of doing the business over the internet.
As far as the money being charged, that seems fairly common even thought the part may not ship for a week or so. All part of doing the business over the internet.
As for charging the card. The member donwil, stated we did NOT take his money/charge the card yet..
We typically don't charge until something is getting ready to ship.
We emailed him back. I just did it again today...
I received your first email (which you sent on Saturday when we are closed) and responded. After seeing this, I emailed you again (with the email you provided). I'm also going to PM you here. I apologize for any inconvenience.
Ed
Last edited by TKO Performance; 10-20-2014 at 06:38 PM.
10-20-2014, 06:32 PM
#5
Wow, after only three posts TKO jumps in and takes care of the situation.
Looks like great customer service still exists.
Looks like great customer service still exists.
10-20-2014, 07:29 PM
#6
Premium Supporting Vendor
Member Since: Aug 2004
Location: ★ Performance Parts & Accessories ★ 1800 778 9898
Posts: 17,149
Received 279 Likes
on
222 Posts
St. Jude Donor '07-'08-'11-'12-'13-'14-'15-'16-'17
We actually replied via email prior to coming on here. Then we seen this, replied an sent a PM here too.
Last edited by TKO Performance; 10-20-2014 at 07:35 PM.
