slickstick

Wow that job looks like a major pain in the ***, particularly with engine still inside the car. Thanks for posting so I got to know wtf everybody was talking about

slickstick

Lawn service. I don't know **** about engines really, but my gut would be to want everything replaced to stock, not to have a repair done... and they should foot the bill.

RnLi

I think the basis for most of the confusion between the OP and the dealer (maybe some of this threads respondents as well), is the cost of the repair.

What would be the answers/statements if the OP took his car to the dealer for an oil change and the technician stripped the threads of the PAN BOLT ( pan threads, not involved). Should the dealer pay for the bolt or the vehicle owner.

My position....the dealer. His mistake his cost. Which, likely, the dealer would agree to because of the minimal cost.

OP situation is the same, except for the cost (and seriousness) of the repair. Dealer admitted their employees mistake, their pocket.

Interesting scenario. Waiting to find out the resolution.

b0xm0ns73r

Good luck tomorrow. I hope the dealer steps up and your blood pressure remains low.....

need-for-speed

I'm betting they didn't use the tool.

Probably tried to pull it on with the bolt

TerryL

The dealer's only obligation is to make the owner whole again. If a repair does that they're not liable for replacing anything else.

wlean99

Hi Bruze,those magbase drills are very large ,probable just as easy to yank out motor,take it to a machine shop,: set it up an blocks and drill retap w/cnc machine.(if specs allow ) jmop

irok

a mag drill will not stick to an aluminium engine block and is to large to use in the engine bay. the tech screwed up by not using the proper tool for the job "balancer installation tool" . the dealer is 100% responsible for the cost of the job. I've mentioned it on here before"dont be using butcher tools or expect the same results on your jobs"

Boilerman

Back in Oregon there are several shops (one I headed up the field machining division for) that do field machine work that can do the repair correctly and there is a company in Oregon that makes special machine tools for doing field machining.

I feel this repair can be accomplished correctly with the motor in the car if the proper tools/equipment are used, however it will not be a cheap fix no mater how the repair is made if it requires drilling and tapping of new threads in the end of the crank shaft.

wlean99

Yes I agree,dealer is totally responsible .And I know a magnetic drill does not stick to aluminum. Spent some years in manufacturing myself.Everyone here has a valid point.Now, any lawyers or retired lawyers that can give this poor guy some advice?

glenB

I think in the situation of the oil drain plug then yes, the shop has a responsibility to make the repair, there is a direct correlation to the striped threads. You have to reinstall the drain plug and there is only one way.

With the crank, there are two ways to skin this cat, the right way with a puller, or the wrong way by drawing the balancer down with the bolt. The problem we have here is that everyone is making assumptions and blaming the dealer without all the facts.

If the tech screwed up, then the dealer pays, if the tech did the job properly, then the dealer isn't responsible. This isn't to say that the dealer can't participate in cost sharing.

slickstick

I would argue that if the repair causes a reliability concern, it certainly is not acceptable. Without a documented repair procedure and engineering analysis to confirm the repair is viable, I don't see how they could push it on an owner.

need-for-speed

I agree with all of the above. And quite often, people get lucky using the bolt. The problem is expecting the dealer to confess. Out of curiosity, have you ever heard or witnessed these threads being stripped when the correct tool was used ?

glenB

I've seen removers strip, and I know that crank threads do fail, while not common, it does happen, and its usually starts when the original bolt was installed.

My beef with this thread are the demands.... New motor, new crank... Blah, Blah, Blah

Still waiting on the OP

glenB

Not asking for much.....

Try this scenario, Ford 3 valve, the plugs need replacing, while pulling the plug out, only the body and upper porcelain come out, the rest is still in the head, who pays to remove the rest, the tech or the shop?

Scenario 2, Cadillac 4.6, removing the sparkplugs, the threads come out with the plug, who's fault, it also happens on Fords.

wlean99

Unfortunateley,In this case its not so black and white theres a big grey area.I would have to say it is G.M s fault not the tech's.But who should pay? If it was you,this case happened to who would you think should pay?

carjo

Time to chime in. The OP didn't break the freakin thing - whatever the cause, he just brought it in to be fixed, and was willing to pay for it.....and look what happened.

IMHO the OP should be made "whole" at the dealers expense, meaning the engine should be correctly repaired or replaced. Meantime, knowing dealers, I wouldn't be surprised if the dealer also demands payment for the clearly defective repair in addition to paying to repair the dealers mistake.

Let's all hope the OP isn't totally screwed here. Once again, GM are you listening?

Dano523

Dealer is already trying to weasel out of this.

Time to make a call to GM corporate directly to put pressure on the dealer to make it right, since GM corporate is responsible for over seeing GM dealerships/ GM repairs made by certified GM shops.

glenB

Let us know, but be aware that GM has little power over the dealer on a problem outside of the warranty period.

okie08vette

Would like a status update from the OP. I am interested to see how this works out.