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what's a suspicious # of miles for service to put on your vette?

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Old 07-18-2013, 12:08 AM
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vette_guy_2020
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Default what's a suspicious # of miles for service to put on your vette?

Hello - What do you consider a suspicious # of miles for a dealer to put on your vette?

I asked service to check out a rattle that seems to happen in the dash at 10-15mph over bumpy roads. Then I asked my dealer to check out a console warning:

* check abs
* check traction control
* check power steering

The service guy told me they put 12 miles on my car. Seems a bit high? What do you consider a suspicious # of miles for service to put on your vette?
Old 07-18-2013, 12:11 AM
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michaelinmech
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IMHO, 12 miles is very reasonable for a Tech to road test to locate/initiate customer rattle/noise issues.
Old 07-18-2013, 12:12 AM
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Gary '09 C6
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IMO that's not a lot of miles...you did ask them to road-test it. They're trying to confirm/understand the problem...
Old 07-18-2013, 12:18 AM
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Rky Mtn C6
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They had to find a bumpy road.
Old 07-18-2013, 12:22 AM
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vette_guy_2020
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ok - sounds like other forum members think 12 miles is reasonable. 6-8 miles sounds more reasonable to me but since a few other members here think 12 miles is reasonable, I'll accept it.
Old 07-18-2013, 12:56 AM
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Stavesacre21
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Depends on the size of the city you live in. If you live in a rather large city, sometimes a round trip loop can easily be 12 miles. In smaller cities or even towns, it would be a lil high. However, in the end it really isn't many miles...they were likely just being thorough.

If you find that you're having severe trust issues with leaving the dealership your car, get either a window valet and/or a GPS tracking bug. The window valet will record the top speed and rpm used. The GPS tracking bug should be able to tell you the speed and route that was taken.

IMHO, every Corvette owner should have a window valet anyway. One of the best accesories for the Corvette, especially if you're a convertible owner.
Old 07-18-2013, 01:20 AM
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4thC4at60
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Twelve miles to resolve a problem is NOTHING.

Of course, too, I have more than 600,000 miles in Corvettes over the past 23 years and realize that some things take longer than others.... as long as the problem is fixed why do I care how many miles it took to resolve it?
Old 07-18-2013, 02:55 AM
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BettermostCorvette
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Originally Posted by michaelinmech
IMHO, 12 miles is very reasonable for a Tech to road test to locate/initiate customer rattle/noise issues.
Old 07-18-2013, 04:23 AM
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jkcam6017
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Originally Posted by vette_guy_2020
ok - sounds like other forum members think 12 miles is reasonable. 6-8 miles sounds more reasonable to me but since a few other members here think 12 miles is reasonable, I'll accept it.

I bet you're their favorite customer!!
Old 07-18-2013, 06:24 AM
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tprice
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Originally Posted by michaelinmech
IMHO, 12 miles is very reasonable for a Tech to road test to locate/initiate customer rattle/noise issues.

Old 07-18-2013, 06:26 AM
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R&L's C6
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Originally Posted by michaelinmech
IMHO, 12 miles is very reasonable for a Tech to road test to locate/initiate customer rattle/noise issues.


I guess I would even think 20 miles would be ok when trying to find a rattle in the dash. After they mess with it, they need to take it out again to see if they fixed it and it doesn't rattle anymore.
Old 07-18-2013, 06:48 AM
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Allan
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Originally Posted by R&L's C6


I guess I would even think 20 miles would be ok when trying to find a rattle in the dash. After they mess with it, they need to take it out again to see if they fixed it and it doesn't rattle anymore.


Or they could simply say, "Unable to replicate the problem."
Old 07-18-2013, 07:43 AM
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Originally Posted by michaelinmech
IMHO, 12 miles is very reasonable for a Tech to road test to locate/initiate customer rattle/noise issues.
Old 07-18-2013, 07:50 AM
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mickey5
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As long as there aren't coffee stains on the console or cigarette butts in the ash tray (or cup holder) don't sweat it.
Old 07-18-2013, 08:07 AM
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dvilin
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Originally Posted by michaelinmech
IMHO, 12 miles is very reasonable for a Tech to road test to locate/initiate customer rattle/noise issues.
Old 07-18-2013, 08:17 AM
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FastVette85
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12 miles isn't unreasonable, sometimes it takes a few miles to track down the noise.
Old 07-18-2013, 09:01 AM
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Rich Mickol
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My 07 had a rattle near the "B" pillar. The dealer had me drive the car while he sat in the passenger seat. I don't think we drove more than a mile.

My 12 had the dreaded Service AH, TC and Anti-Locking Brakes. Car went in with 64 miles on the odometer and came out with the same.

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Old 07-18-2013, 10:28 AM
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at least 1000 miles.
Old 07-18-2013, 11:05 AM
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Most techs I went to school with were not slack-jawed Gomers just waiting for a chance to take your car out back for a John Force burnout clinic or a relaxing drive through the countryside. Stuff like this gets you fired at any well-run shop.

Most techs are working too hard in the flat-rate system and just want to get your car fixed to get on to the next job.
Old 07-18-2013, 11:37 AM
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KX
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Just had the new ATS serviced. They put on 4 miles while replacing the throttle sensor. I thought 4 miles to be very reasonable!


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