RobRace10

One of the few bills I still pay the old fashion way with a check. No access to my credit card info for XM or auto renewal!

ohmy

no you didnt... just admit it...

Wyndridge3

I spent half an hour on hold and was passed through two "service representatives" to cancel XM after my free trial. Unfortunately once you give these clowns your credit number you'll need to watch your bills very closely.

Top_Fuel

I'm so paranoid with XM that I only pay with money orders. No way do I trust these guys having the routing number from my checking account!

greengo

NEVER, EVER, EVER, give them a credit card number !
They are notorious for doing this to anyone who gives them a credit card number.
If you must have it (and I stopped it) pay them yearly by check after they bill ya !
But beware...the bill will always start at around $170 per year and you have to deal with them and threaten to cancel to get it to $70 a year....(A Yearly Occurence)
Finally just called and had it shut off

Tom/99

It's too bad they are the only game in town, if you want satellite radio. Since I live in Houston, it's SeriusXM, or no music on my radios

TkitPlz

You know what? When I screw up I am the first to step forward and admit I made a mistake. Such is not the case here. Should I have paid more attention to my credit card statement? Absolutely...yes! I'm paying for that now for failing to do so. But, I recall sitting in my 2008 Vert on the way to deliver the car to the guy I sold it to and I specifically remember calling XM and advising them I wanted the service cancelled. So, despite your belief that I didn't call, I did. You can believe what you want.

not08crmanymore

They suck.We all know that.However,I will say that first,you never ever give them a cc number,ask for an invoice every month.Well worth the extra 2 bucks.Second,it's on you because you didn't check your cc bills for a year and a half.

TkitPlz

I get it. I don't need anyone else to tell me that. As we used to say in the Marines..."I copy you 5x5."

phileaglesfan

Sending a check will not prevent them from overcharging you. In the OPs case they would renew him every year, eventually sending it to collections. Which there are two collections with them. Their own collections where they act as a collections agency and an actual collections agency.

Best to do all of your cancelling in writing with a certified mail or save the offer you'll get to be a customer again. They cannot say they did not cancel you then as why would they mention again? I will not renew for more than around $90 a year. It just is not worth it after that. If it wasn't for baseball I would probably dump it anyway but I like to listen to my Phillies where ever I might be.

BuckGW

I have to say that SiriusXM has the worst business model I have ever seen.

I cancelled my account with them after two years and a ton of hassle. That was three years ago and I haven't missed them one day since.

willmkent

I feel your pain man. I also understand your frustrations. And to be honest even if this situation is considered to be your fault for not checking your bill, my question is, what ever happened to honest business. Sure they will call you non stop to get you to re sign up but they won't bother to find out how your service has been or offer any discounts or offers that they would give to new customers because they already have you hooked.

Even if being considered your fault, they could have worked with you on your new subscription. Maybe asked your for proof of your sale and then work with you to keep you as a customer. That to me is honest business and it is just disappointing to see big companies treat their patrons only as a number.

JIMSC62006

I have used XM for over 10 years and at one time had both XM and Sirious in the truck going cross country. Never had any problems with billing and I never do automatic billing. Talk to them every 6 months and get the best deal they have to offer at that time. As far as I am concerned any automatic billing ends up being a problem. I used to have problems with magazine renewals so I don't up for automatic renewals on anything. I pay $7-8 per month and it doesn't bother me at all I do like listening to variety and when I drive down to Phoenix overnight it is nice to have when out in the desert area. As long as they offer their service at what I feel is a fair price I will have it in my car. Just my .02.

CBRXX

What about using one of those "temporary" credit card numbers??
I think some cards, maybe all, offer a service where you go online to your account and can get a one time use "card number" issued to use for an online or phone transaction to help prevent fraud.

NitrousMan

OP LMAO, you had to know this beating was coming posting this on CF. XM issues are nothing new around here, I have been able to get them to back date bills so I get the better discount in the case where I forgot to call on the date to cancel but I usually catch it within a month or 2.

Vette_DD

But for the last year or two, the paperwork they send you when renewing your subscription says your subscription will automatically be renewed the next time it expires.

boraxman

Wasnt there just a guy posting on another XM thread how he was getting free service on his 08 for the last 2 years/

savewave

That's the process I followed for several years, but it just got to be too much of a hassle and I quit about a year ago. No withdrawal symptoms.

JTE

idiot..

TkitPlz

Thanks for the support. I'll take the hit for my part in this mess. But, I guess I'm with you on the honest business discussion. The customer doesn't seem to be right when it comes to this company. I have loved having XM radio in the past and I'm sure I will miss it in both vehicles I cancelled the subscriptions on today. No offer to even meet me half way on this deal. Such is life!! I guess I will have to use my CD player now.