LucaBrasiAZ

same thing when i took delivery of my GS last friday....sat in the car to set up on star and she asked for a credit card number...i refused to give it to her and she was actually very polite about it and said if i changed my mind i could call back anytime. If it wasn't for the forum and the stories i would have been in your shoes for sure in a couple months.

JLargo

I have had no problems with either. When I canceled my last on-star there were no issues and I even got a refund check for the remaining time I had left.

shootincyclone

I get this charge as well, but it is for my wife's trailblazer SS. Immediate crash response for her and our youngster.

When they told me what it was I elected to keep it going.

This may have already been covered...I didnt read the whole thread

z28lt1

I think you will find very few concerns with Onstar's billing practices. If you see a charge and don't want to pay for it, call them up and cancel. I'd be very surprised if they wouldn't refund the charge if you called right away.

XM on the other hand is a different story. I'd be very surprise if you were able to cancel that without additional charges.

AdamDenison

Hi everyone,

Just wanted to clarify a little bit of the information in the original post for this thread.

We always strive to be clear and open about our practices, and that's why we communicated this info to our customers. If a customer calls us to cancel the service we tell them that we will maintain a two-way connection to their vehicle, but we first ask them if that will be ok. If they say "no," then we will immediately begin the process of disconnecting their vehicle. Customers always have a choice.

Hope this clears up things a bit.

Adam Denison
OnStar Communications

Xedes

AdamDenison

Not trolling. Just trying to provide some clarification to the original post.

duramaxsky

I received A notice from them about auto renew. I pushed the blue button and told them I did not want it and remove my cc from their files. They did and I have had no problems with them since.

waynejones

Has anyone ever heard of your state Attorney General's office. Had a problem with Sirius on my Lexus. They promised me no auto-renewal over the phone, but when I got a letter, was informed they only did auto renewal and I didn't have a choice. A letter to the Attorney General's office and I got a phone call apologizing for their action and was informed I would not be on auto-renewal and they sent the same reply to the Attorney General. S*** runs downhill a lot faster than up hill.

PatriotZ

Thanks for the clarification Adam I am sure that most here will also agree.....
(sometimes we all worry about the "X" factor)

MikeyTX

See .................. OnStar is like a bad case of the cl*p ! You will eventually get rid of it but it's gonna be a pita. Just like the shots ....................

uberC5

Is there a good case of the cl*p?

On a related note....
I plan on buying a 2004 Subaru Outback for my winter commuter to replace the older Subaru I use now. Some of the top of the line OB's were OnStar equipped. Can I completely remove the Onstar setup? It takes up center stack space I plan to use for something else. Also, does the new privacy policy apply to non-GM vehicles that had the service at one point?

MikeyTX

That's a question for the subie forums

uberC5

Working on it.....