important

May I suggest a Corvette posse?

10 to 20 individuals who can be called upon in a moment's notice. We would arrive at the dealership prior to the key being handed over. 1 person (selected at random) would actually be in the passenger seat during the entire visit.

Another 4 member team would follow the car to ensure the car's safety: no damage to the seat's bolster, no aggressive driving, witnesses to document any scratches or chips; just to prevent any overall stupidity.

The remaining individuals would be strategically located throughout the dealership: stationed at the service area, or directly outside of the garage, and possibly guarding the showroom should a Corvette arrive that is of interest.

trivette

I'm right there with you guys as well-a bit **** about bringing the car in and have experienced many of the incidents described in this post. My black is even more subject to receiving marks (at least obvious) than other colors so I definitely check it out before driving off. My biggest concerns are the car jockey pulling ahead too far and scraping the nose on a concrete parking stop depending where they park it after completion and shoe marks on the door panels. I also love it when they use a dirty shop rag to wipe off fingerprints on the hood/doors! I try to wait for it whenever possible to minimize the time it's parked in the 'completed' area. Some dealers do treat the 'Vettes better than other vehicles, but certainly not all!

Racer

The only thing I hate is the actual taking and scheduling my time to get it down there and picking it up again, the rest I don't sweat at all.

gtovett

My positive and negative experiences at dealerships have been just about 50/50.

At the last dealer I went to, the front desk service rep was an a$$ to me initially. He was reluctant to do the walkaround, did everything very slowly and was barely helpful. His tune changed quite a bit after inspection of the car (Its an 06 and is now 5 years old) where he found everything to be practically perfect (which I have given much care to maintain).

After they did the recall fix procedure his tone and demeanor was 100% different. He was very nice, respectful, and cordial. (Even opened the door of the car) Best part, in my book, was that He questioned whether the car was an 2006 or a 2011 after he saw the undercarriage (which is very clean). Made my day!

It's a little sad that he wasn't cordial and respectful of myself and the car from the very beginning of my visit but I'm glad that he changed his tune.

This latest experience just proves my 50/50 split of dealership experiences.

We'll see how things go when I take it in for the 4th trip about the roof problem. Have to go to a new dealer this time.

gunterwalker

This is exactly how I feel. I hate all the crap that goes with putting the car in the shop but I don't worry one bit about it being there. I'm really not **** about any of my "toys". Not worth getting an ulcer over thats for sure.

purvistechie

I'm guessing that they roll out the red carpet for the Ferrari. I'll bet that's quite a service experience. $$$$$$$$$

Ghost 23

No, you are not alone!

last901

Your wife has a Lexus truck?

obxchartercaptain

I absolutely refuse to bring my car to my selling dealership for ANY kind of service. If I can't do the work myself I'll take the 4 hr round trip ride to a Va.Beach Dealership.
The last time I was there was for the rear end fluid change to stop the noise. I did a walk around with the service writer.....anyway it's on a previous post....Enough said I am done with my local dealership

coolcat

I try to arrange my schedule so that I can remain with my ride at the stealership.
You never want to give the tech an opportunity to take your vette for a joy ride.

04_Z06_CE

I cringe .....your not alone...sad but the truth

04_Z06_CE

Maybe hes talking about the Floyota Tundra ?

Cause I know damn well lexus aint build no truck, please dont tell me the GX or whatver its called is a truck

indyjack18

I made it a point to know my tech's, take them to lunch & a good bottle of booze at xmass. They go out of thier way to take care of all my cars.

BSE1956

The one time I took my car to the local dealer for a warranty repair, I got my rocker panel cracked and caught the mechanic taking it out (after giving explicit instruction that it not leave the shop) and blasting down the street while I was in the waiting room!
After some choice words and nearly going over the service counter to manually adjust the attitude of the service manager, I decided it wasn't worth the trouble to ever visit those a-holes again. I bought a Helms manual.

RedVette84

They hate me any place I take my vehicles to. I generally watch them all like a hawk.

nch209

I honestly dont know. I was comfortable going to Moore Cadillac, it is just that I am a but anxious about leaving my baby. Your point of a independent shop is well taken, though!

nch209

My car came from a dealer (used), and when we were doing the paperwork he stated- "I assume you DO NOT want us to wash it?" I was like that's right! Hmmmm, a black car that never was in the rain, and washed a handful of times... sure, scratch it to hell buddy!!! LOL

jwreed50

Hey nch209 -- You're in Chantilly . . . you might want to check out Koons Chevrolet in Tysons. That's where I've taken my 2010 for the VA inspection and its first oil change, and so far I haven't had any problems. I also see lots of other Vettes there, which is a good sign.

Koons has a couple of techs who specialize in Vettes and they have a lift that raises the car by the tires, not the body/frame, so you don't need to worry about cracked underbody sills when you get an oil change.

They also seem to understand the anxiety most of us have about taking the Vette into a shop . . . so far, they've let me come into the service bay to watch what they're doing.

vettnut69

I don't have any horror stories (yet) but hate dropping ANY of our new cars off at any dealer..

Rich Mickol

I do. I usually give the tech a little something for lunch and tell him please treat the car as though it was his. It helps.

When I had the handles changed on the roof, I brought a blanket with me. All I could think about was the top, painted side down, on a dirty workbench.

I gave the blanket to the tech and did what I wrote above. As I was waiting for the car the tech came out and showed me the top on the blanket. I thanked him and went back and sat down. Got the car about 20 minutes later without even a fingerprint on the roof.

I had a different dealer crack my rocker panels and that was with jacking pucks. The only problem was they didn't use them. I had a feeling and decided to check on the car. I walked right into the service bay and there was the car on the lift with the pad on the panel. I still wonder till today if I didn't catch them in the act I would have gotten screwed. "We didn't do that". I wanted to tell the tech give me my tip money back.

Now I change it myself.

Yea it certainly can be a pain the a**. I just pray she holds up and never has to see the dealer