Nav sys update rip off
#1
Nav sys update rip off
GM recently told me that "your 2008 vehicle is not eligible for a free disc update". Note to GM: "after 13 Chevy's (including 8 vettes) your company is no longer eligible for my business!". Charging $200 for a $5 update to an overpriced $1500 option adds insult to injury. Has anyone figured a way to get a better deal on the upgrade (other than buying a Garmin or tom-tom or other system)?
#3
Le Mans Master
GM recently told me that "your 2008 vehicle is not eligible for a free disc update". Note to GM: "after 13 Chevy's (including 8 vettes) your company is no longer eligible for my business!". Charging $200 for a $5 update to an overpriced $1500 option adds insult to injury. Has anyone figured a way to get a better deal on the upgrade (other than buying a Garmin or tom-tom or other system)?
#4
Le Mans Master
z51vet
Last edited by z51vett; 10-06-2009 at 11:09 AM. Reason: grammer and spelling
#5
Le Mans Master
Depends on what version he had when he bought the car and when. You were entitled to two free updates...so if he had ver 3 when he bought the car he's not entitled to version 6 for free. I believe this was also constrained by calendar months as well.
#7
Le Mans Master
#8
Safety Car
GM recently told me that "your 2008 vehicle is not eligible for a free disc update". Note to GM: "after 13 Chevy's (including 8 vettes) your company is no longer eligible for my business!". Charging $200 for a $5 update to an overpriced $1500 option adds insult to injury. Has anyone figured a way to get a better deal on the upgrade (other than buying a Garmin or tom-tom or other system)?
If you switch over to a Garmin system, be prepared to pay $99 for each upgrade... and that's if you download it - I think it's extra to have a SD card shipped to you. Tom Tom charges 54.98... British Pounds (about $95).
$200 is overpriced for GM's update, but it's definitely not a $5 update anywhere else.
#10
Team Owner
The most important part of this is that the updates just don't have all that much new info on them. The biggest reason that the set went from one disc to two is because there are so many more POIs...these are just advertising. New streets are what I consider important, not more pizza places.
#11
Team Owner
Sorry - before everyone takes it out on GM, you should realize that GM probably doesn't make the mapping software - it's almost undoubtedly licensed from Garmin or one of the other 2-3 companies that create and supply that info.
If you switch over to a Garmin system, be prepared to pay $99 for each upgrade... and that's if you download it - I think it's extra to have a SD card shipped to you. Tom Tom charges 54.98... British Pounds (about $95).
$200 is overpriced for GM's update, but it's definitely not a $5 update anywhere else.
If you switch over to a Garmin system, be prepared to pay $99 for each upgrade... and that's if you download it - I think it's extra to have a SD card shipped to you. Tom Tom charges 54.98... British Pounds (about $95).
$200 is overpriced for GM's update, but it's definitely not a $5 update anywhere else.
#12
Le Mans Master
Sorry - before everyone takes it out on GM, you should realize that GM probably doesn't make the mapping software - it's almost undoubtedly licensed from Garmin or one of the other 2-3 companies that create and supply that info.
If you switch over to a Garmin system, be prepared to pay $99 for each upgrade... and that's if you download it - I think it's extra to have a SD card shipped to you. Tom Tom charges 54.98... British Pounds (about $95).
$200 is overpriced for GM's update, but it's definitely not a $5 update anywhere else.
If you switch over to a Garmin system, be prepared to pay $99 for each upgrade... and that's if you download it - I think it's extra to have a SD card shipped to you. Tom Tom charges 54.98... British Pounds (about $95).
$200 is overpriced for GM's update, but it's definitely not a $5 update anywhere else.
For someone not to buy a Corvette because they did not get a free Nav disc is funny at best.
#14
Team Owner
The most important part of this is that the updates just don't have all that much new info on them. The biggest reason that the set went from one disc to two is because there are so many more POIs...these are just advertising. New streets are what I consider important, not more pizza places.
#15
Team Owner
#16
Team Owner
Look at your window sticker. The one from my 2006 coupe and now 2007 Z06 clearly stated I was entitled to "TWO FREE UPDATES".
That policy was recinded in 2008. The DVD you got with the car is all that GM is required to provide. Now if you made other arrangements with the dealer that's between you and him.
BTW I called the GMNAV disc 1-800 and the lady said the last free upgrade (on my 2007 Z) was issed in early 2009. So I have the most current 2 DVD Nav discs available at the time. I got lucky as I just bought the car two weeks ago.
That policy was recinded in 2008. The DVD you got with the car is all that GM is required to provide. Now if you made other arrangements with the dealer that's between you and him.
BTW I called the GMNAV disc 1-800 and the lady said the last free upgrade (on my 2007 Z) was issed in early 2009. So I have the most current 2 DVD Nav discs available at the time. I got lucky as I just bought the car two weeks ago.
#17
OK guys, I know the rules - and I have no contract for free upgrades on the 08. In my opinion, it would be a great "customer loyalty appreciation" move for GM to provide all of us with a free (or even reasonably priced) set (that will cost them less than $5 each to reproduce - they can take it out of my bailout contribution). I truly hate to see it, but I think that the new GM will soon go the way of the dinosaur.
#18
Le Mans Master
OK guys, I know the rules - and I have no contract for free upgrades on the 08. In my opinion, it would be a great "customer loyalty appreciation" move for GM to provide all of us with a free (or even reasonably priced) set (that will cost them less than $5 each to reproduce - they can take it out of my bailout contribution). I truly hate to see it, but I think that the new GM will soon go the way of the dinosaur.
#19
Team Owner
OK guys, I know the rules - and I have no contract for free upgrades on the 08. In my opinion, it would be a great "customer loyalty appreciation" move for GM to provide all of us with a free (or even reasonably priced) set (that will cost them less than $5 each to reproduce - they can take it out of my bailout contribution). I truly hate to see it, but I think that the new GM will soon go the way of the dinosaur.