NAV v5 - Proceeding with IAG complaint
01-28-2009, 10:34 AM
#21
Burning Brakes
Member Since: Dec 2004
Location: Wheaton Illinois
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If you look at my previous posts, I received my Version 5 disks within four days of putting in my order. See prior post as follows:
"Really strange. If you go up a few posts to my earlier one on the 26th, I said they told me my freebee was on back order, but when it comes in they will send it. Today is the 30th, four days later, and it showed up at my front door. Go figure..."
"Really strange. If you go up a few posts to my earlier one on the 26th, I said they told me my freebee was on back order, but when it comes in they will send it. Today is the 30th, four days later, and it showed up at my front door. Go figure..."
01-28-2009, 10:44 AM
#23
Tech Contributor
Member Since: Dec 2006
Location: Van Buren Arkansas
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Wounded Warrior Escort '11
I'm on your list of people to respond. I just emailed them yesterday for the first time and will wait briefly to see if they communicate.
01-28-2009, 10:46 AM
#24
Drifting
Member Since: Jun 2002
Location: Las Vegas Nevada
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Got mine (v5). Haven't seen any difference. I'm sure there are some (they say 20%) updates and changes, but I think most people will get the new disk and not see many changes.
This is not a software upgrade that makes the nav system work better or differently, just new street and POI data updates. Same with my Garmin updates - good to have, but really see very little difference.
I think GM handled the update poorly, they should have sent info out to owners that the DVDs would be delayed, and told people reasonable time frame for delivery (not just "soon").
Bottom line as far as I am concerned - much to do about nothing.
This is not a software upgrade that makes the nav system work better or differently, just new street and POI data updates. Same with my Garmin updates - good to have, but really see very little difference.
I think GM handled the update poorly, they should have sent info out to owners that the DVDs would be delayed, and told people reasonable time frame for delivery (not just "soon").
Bottom line as far as I am concerned - much to do about nothing.
01-28-2009, 11:32 AM
#25
Advanced
Member Since: Jan 2008
Location: Newport News, VA
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I've just done the swap to factory Nav and love it but I'm in the same boat as some in here with the older discs though. If any of the people in here have gotten frustrated with the factory unit and want to sell their v5.0 disc I'd be interested in buying it.
Last edited by ford dr; 01-28-2009 at 11:39 AM.
01-28-2009, 11:50 AM
#26
Pro
Member Since: Mar 2008
Location: Tri-Cities Washington
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PM sent. 
Yes, it is a stupid DVD. $400 worth of stupid DVDs to be exact. So if I told you I would give you $400 worth of products if you bought my car and, after you did, I then said I would get around to delivering sometime but not right now and not any time in the near future, and you found out that I was sending products to other people in days but you had already waited many months, then you wouldn't consider legal action because the courts are too busy?
Yes, it is a stupid DVD. $400 worth of stupid DVDs to be exact. So if I told you I would give you $400 worth of products if you bought my car and, after you did, I then said I would get around to delivering sometime but not right now and not any time in the near future, and you found out that I was sending products to other people in days but you had already waited many months, then you wouldn't consider legal action because the courts are too busy?
Also, I doubt very seriously if someone in GM is going out and surveying roads and then sitting down and burning updated DVDs. That could mean....wait for it....that THEY have to wait for somebody to provide them. Gee, what a novel concept that maybe they don't have them to provide.
Its your time, if you want to waste it chasing rainbows, have at it. I have better things to do.
01-28-2009, 12:44 PM
#27
Le Mans Master
Also, I doubt very seriously if someone in GM is going out and surveying roads and then sitting down and burning updated DVDs. That could mean....wait for it....that THEY have to wait for somebody to provide them. Gee, what a novel concept that maybe they don't have them to provide.
They said they had a disc available. We ordered the disc. We paid for the disc. We've been very patient for several months but now we want the disc. What's so hard to understand about that?
If you don't want to participate in a case action suit (you couldn't anyway because you didn't pay for the update as we did when we bought our cars) then you are free to exclude yourself.
01-29-2009, 10:18 AM
#30
After giving GM/BUDCO.COM ample time to provide my NAV v5 update, and their failure to respond to telephone and internet inquiries seeking status, I have decided to file a formal complaint with the Illinois Attorney General Consumer Fraud Bureau. In support of this claim, I ask that the following CF members -- plus any others who wish to join in this action -- to provide detailed information in support of their claims:
johnodrake kreuzen gota07 dgrant3830 BkgSlk eboggs_jkvl JVM225 keith5 DZeckhousen Fredro_Starr Unsprung Lawdogg gsport rm50 jmagilto Chidzplay fjrgary Wingrider FortMorganAL MA_Z06 sactruck rmblaster J_digi454 JJC5 wegdzynes VetteMark Vettenut Shawn_S
The information I need is personal and should not be posted to CF. It will be shared only with the IAG Consumer Fraud Bureau. It will be attached to and submitted with the following form: http://www.illinoisattorneygeneral.g...s/conscomp.pdf
Please PM the following info:
johnodrake kreuzen gota07 dgrant3830 BkgSlk eboggs_jkvl JVM225 keith5 DZeckhousen Fredro_Starr Unsprung Lawdogg gsport rm50 jmagilto Chidzplay fjrgary Wingrider FortMorganAL MA_Z06 sactruck rmblaster J_digi454 JJC5 wegdzynes VetteMark Vettenut Shawn_S
The information I need is personal and should not be posted to CF. It will be shared only with the IAG Consumer Fraud Bureau. It will be attached to and submitted with the following form: http://www.illinoisattorneygeneral.g...s/conscomp.pdf
Please PM the following info:
Name (First M. Last)
Address (Street, City/Town, ST, ZIP)
Daytime telephone (XXX-XXX-XXXX)
Evening telephone (XXX-XXX-XXXX)
E-mail address (optional)
Corvette Model Year
VIN (e.g. 1G1YY36U6751xxxxx )
NAV v5 Order Number (nnnnnn)
Date/time order placed (mm/dd/yy HH:MM)
Placed by ID: (e.g. ZPARKS)
Date order received (mm/dd/yy)
Copies of any correspondence with GM/BUDCO.COM you may have had.
My objective in filing this complaint is to seek assistance in getting my promised update in a timely manner and to ensure that laws designed to protect the public from misleading or unlawful business practices are enforced. I am not seeking any monetary compensation.Address (Street, City/Town, ST, ZIP)
Daytime telephone (XXX-XXX-XXXX)
Evening telephone (XXX-XXX-XXXX)
E-mail address (optional)
Corvette Model Year
VIN (e.g. 1G1YY36U6751xxxxx )
NAV v5 Order Number (nnnnnn)
Date/time order placed (mm/dd/yy HH:MM)
Placed by ID: (e.g. ZPARKS)
Date order received (mm/dd/yy)
Copies of any correspondence with GM/BUDCO.COM you may have had.
While you are at it, you might as well ask for your GM iPod PAL. Many customers were essentially sold an obsolete navigation radio for a $2,800 surcharge in reliance upon the representation, which remains false, that GM would make an interface available to address certain aspects of that obsolescence. Look how many years ago that was.
01-30-2009, 11:19 PM
#31
Pro
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While you are at it, you might as well ask for your GM iPod PAL. Many customers were essentially sold an obsolete navigation radio for a $2,800 surcharge in reliance upon the representation, which remains false, that GM would make an interface available to address certain aspects of that obsolescence. Look how many years ago that was.
