CPG1962

I did not read but 3 pages of this post but it seems abvious to me that LME has a management problem. To jeopardize a "good name" over a single instance is in fact completely reckless with regards to the longivity LME and it's employees. This could all be avoided when one applies a sense of pride, morality, and sympathy towards a customer whom trusted he had made the correct decision.

These types of situations seperate the good from the bad and the stayers from the players. As a business owner having delivered over 40000 techncially oriented products in the past 12 years w/o a single failure or late order I can tell you I would NOT jeopardize my good name over something as trvial as this.

It is obvious LME will loose much business because of this situation and rightfully so. I personally care too much for my employees and their well being not to rectify a situation like this. This offers a crystal clear view of the the LME corporate culture with permiates from the receptionsist to the floor sweepers to top mgmt.

If this has been resolved in a proper manner then I apologize but it should have never reached this level - warranty or not.

ajg1915

Ouch, any resolution ??

Vasta

This thread is like a nightmare I can't wake up from.