A BIG Thanks to The VetteShop
04-06-2007, 05:20 PM
#1
Burning Brakes
Thread Starter
A BIG Thanks to The VetteShop
Customer service seems to be an oxy-moron (sp?) these days. Nobody seems to care if the customer is happy. Well not at The VetteShop. I had a small problem with some painted fuel rail covers from them. I contacted Ken at The VetteShop and low and behold, a new set showed up on my doorstep this morning!
With all the negative threads on dealers and service I just wanted to publicly thank Ken for going above and beyond what I expected. He will see more of my business in the near future!
SB
With all the negative threads on dealers and service I just wanted to publicly thank Ken for going above and beyond what I expected. He will see more of my business in the near future!
SB
04-06-2007, 06:17 PM
#2
Le Mans Master
Member Since: Dec 2004
Location: AZ
Posts: 5,754
Received 536 Likes
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279 Posts
St. Jude Donor '06-'08-'10-'11-'12-'13 '14-'15-'16-'17-'18-'19
Always good to hear about great service. Word of mouth is THE BEST advertising there is, you can't buy that much positive publicity.
04-07-2007, 12:39 AM
#6
Safety Car
Thanks for posting Steve.......
2 years ago I ordered Kens painted fuel rail covers.
I asked him to make them extra glossy, he did.
The chrome lettering after awhile started to tarnish,
(Not Vetteshop's fault) It was a GM licensed product.
Ken sent me new letters, a different make.
2 years later they still have that mirror finish. I never forget.
Thanks Ken.
2 years ago I ordered Kens painted fuel rail covers.
I asked him to make them extra glossy, he did.
The chrome lettering after awhile started to tarnish,
(Not Vetteshop's fault) It was a GM licensed product.
Ken sent me new letters, a different make.
2 years later they still have that mirror finish. I never forget.
Thanks Ken.
Last edited by Guitarstar; 04-07-2007 at 12:42 AM.
04-07-2007, 08:49 PM
#7
Burning Brakes
Thread Starter
Thanks for posting Steve.......
2 years ago I ordered Kens painted fuel rail covers.
I asked him to make them extra glossy, he did.
The chrome lettering after awhile started to tarnish,
(Not Vetteshop's fault) It was a GM licensed product.
Ken sent me new letters, a different make.
2 years later they still have that mirror finish. I never forget.
Thanks Ken.
2 years ago I ordered Kens painted fuel rail covers.
I asked him to make them extra glossy, he did.
The chrome lettering after awhile started to tarnish,
(Not Vetteshop's fault) It was a GM licensed product.
Ken sent me new letters, a different make.
2 years later they still have that mirror finish. I never forget.
Thanks Ken.
05-16-2007, 12:47 PM
#8
Former Vendor
Member Since: Apr 2001
Location: FL
Posts: 10,976
Likes: 0
Received 21 Likes
on
21 Posts
St. Jude Donor '13
Customer service seems to be an oxy-moron (sp?) these days. Nobody seems to care if the customer is happy. Well not at The VetteShop. I had a small problem with some painted fuel rail covers from them. I contacted Ken at The VetteShop and low and behold, a new set showed up on my doorstep this morning!
With all the negative threads on dealers and service I just wanted to publicly thank Ken for going above and beyond what I expected. He will see more of my business in the near future!
SB
With all the negative threads on dealers and service I just wanted to publicly thank Ken for going above and beyond what I expected. He will see more of my business in the near future!
SB