LMB 4 ME

I can afford a new tire, my 06 is paid off but why should I buy a tire when its under guarantee? GY is not honoring there guarantee so my next tires will be either Michelin Pilot Sports or Firestone Wide Ovals from TireRack.com. Ill keep pluggin until the GY RFs get low on tread which as I hear on this forum shouldnt be too long.

owebo

Plug it and then smoke it off.....That's worth 500 bucks!!!

mikesfleet

you have to understand goodyear along with 99.9 % of all other tire makers dont warranty road hazards or nail holes dont get mad at goodyear no tire maker covers these problems under their warranty what you have to understand is your road hazard waranty has nothing to do with goodyear it is a aftermarket warranty (insurance policy) that your dealer sells or throws in when you buy your tires. the easiest thing to compare yor problem to is you wrecking your car and having it towed back to your chevy dealer and asking them to fix it under warranty dont get mad at chevy when they wont fix it, your insurance company has to give your chevy dealer the okay to fix it then after it is fixed chevy gets there money from the insurance company

mikesfleet

we are a tire dealer and i can tell you that plugging a tire will over time cause your tire to seperate. tires are made of many plys of rubber and air over time will migrate around a plug working its way in between tose plys of rubber and steel causing air pockets which eventually lead to the tire seperating. some faster than others. there is only one true way to repair a tire and that is filling the whole with a stick of rubber to keep out water, dirt, etc then patching the tire on the inside. any other way of repairing a tire voids the warranty of the tire from any defects and that is every tire makers policy

Zymurgy

No, not missing the point at all. The fact is his prior actions have voided his road hazard warranty.

Plugs alone are an improper repair. They must be both plugged and patched following very specific specifications.

I would also argue that his prior actions constitute negligence.

Zymurgy

Sorry, but that is not correct. The Goodyear run flats on C6 Corvettes are, in fact, covered by a Goodyear Road Hazard Warranty. It provides for free repair (or replacement if not repairable) within 12 months or the first 2/32" treadwear, whichever occurs first. After this period, if a tire needs to be replaced due to road hazard, you get a pro-rated adjustment. However, it is key to note that the owner of the tires has certain obligations they must fulfill to keep the warranty in effect. The OP has not met his obligations and therefore the warranty is null and void.

KC-Vette

Wayne O

You could have simply taken the tire off and brought it to the repair facility. FWIW, I deal a lot with Discount Tire and in my experience, those guys are great! The work they do is first-rate and they take care with your car. You can make an appointment, bring it in and watch them do the work (which doesn't take long).

IMO their 'refusal' was correct the justified.

LS WON

So what type and brand of tire did you go with?

LMB 4 ME

Wayne, Discount Tire may in fact be first rate and take care of your car. However GoodYear did not take care of mine. (3 1/2 hours after I dropped it off they called me to say they refused to repair or replace the tire) When I came to pick my car up it was sitting in the parking lot WITH BOTH WINDOWS FULLY OPEN, THE PASSENGER DOOR NOT SHUT TIGHT AND THE KEYS SITTING ON THE PASSENGER SEAT! I secured my car and went back and told the manager the condition my car was left but im sure he really gave a crap. NOW THATS SOME GREAT SERVICE! Thanks GoodYear.

SimpsonH

I guess they had the same concern for your safety as you did. Repair something under warranty yourself and you own it. Nothing new about that.

PAVette

4 punctures....shows why you need runflats.

Great Dane

Sounds to me like the OP might have some other issues with Goodyear other than those that relate directly to the tire question. Not all tire shops are certified to repair a RF. All Goodyear factory stores are. The info in the tire warranty that comes with the car is explicit regarding the repair of runflats. The OP's presumptions regarding "scratches" and greasy fingerprints are only presumptions. By not following the warranty instructions, he screwed himself. Goodyear stores have always adhered to the RF warranty to the letter for me. They also have been very careful with the car. As for greasy fingerprints, it's a lot easier to wipe them off then it is to write a check for a new tire. It's tough to sympathize with the OP when he created the problem he wants to complain about.

mbonness

I find it interesting myself that most of the reported punctures seem to occur to the rear wheels. Wouldn't the front tires be more likely to hit nails first? But it seems what's happening here is the nails get pushed to the side of the road, where our wider rear tires hang out and pick up what all the other cars are missing with their skinny tires. Sometimes I feel like my car is a giant rubber vacuum cleaner sucking up all the road debris...

rbridges

like someone said earlier--lawsuits. In today's society, I don't blame a major company from protecting itself.

LS WON

Not all Goodyear shops are certified and or don't have the equipment for runflats that's what it says in the booklet that came with C-6. So you have to make sure whichever Goodyear shop you go to is certified to work on these types of tires.

ED HEISER

If runflats are good for 50 miles with no air, why would the loss of air due to a plug be an issue? I mean, if they are so friggin safe airless, you ought to be able to put 100 plugs in them. I'm being sarcastic of course, but personally, I wouldn't put so much faith in runflats as to use one again that had been run 50 miles airless and then patched.

Duck916

Most nails and screws in the road aren't sitting around point-up. What happens is that the front tire runs over the nail (which is on its side) flinging the nail up where it can be caught between the rear tire and the ground. That's why something like a worn out drill bit can still cause a puncture.

As a motorcyclist I've had the same experience--most punctures have been to the rear tire.

mbonness

Makes sense. Thanks for the explanation.

DiverDown

Thanks for the info. This makes the story make more sense. Would it be correct to assume that plugging a hole and taking it to the tire shop ASAP would not void the warrenty?