Update on MY new roof
#1
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Update on MY new roof
Went to the dealer today to pick up my "newly designed" roof. I also brought the old frame with me. For the record, I was not going to turn over the old frame (just in case something should arise).
When I arrived at the dealership, to my pleasure there was a roof waiting for me minus the weather stripping, front latches, rear latches, and headliner. I explained that the roof flew off and that the old headliner was not to be found. At that point, they claimed they actually did have the headliner but not the other parts. The SM asked for the old frame to swap out the parts. I complied because I just wanted to get this ordeal over with the exception being the weather stripping. No way was I going to have re-glued stripping adhered to a new roof (I can see problems in the future). He stated it would take only a day to get new. I was fine with that.
Now the story gets interesting! Making small talk while they removed the old parts off the frame I asked several time if this was the "newly designed" roof because as we all know from the forum they are not ready yet. The SM went into a long story how indeed it is the redesigned roof and was just built this week.
At this point, my beautiful 39 ½ week pregnant wife pulled me over to the new panel to show me a label adhered to the inside of the roof (it would be covered with the headliner). The label read the date 06-07-06. Before I brought the issue to the SM's attention, I grabbed my digital camera and took two nice shots of the label.
When I mentioned this, he told me to disregard that as unimportant. I was going to make a stink but it's been several weeks since I have had a roof that I just wanted to get home and tend to my wife's needs. I must give credit where credit is due. The SM was extremely nice to work with on this day.
What do you think? Am I looking into things too much? I cannot help but be skeptical with GM.
I have pictures from start to finish ranging from slightly delaminated to completely off. Oh yes, the 06-07-06 label as well. I would like to post them but unfortunately I am somewhat computer illiterate.
Sorry for the long post but it my duty as a member to pass this along.
P.S. I love my Vette!
When I arrived at the dealership, to my pleasure there was a roof waiting for me minus the weather stripping, front latches, rear latches, and headliner. I explained that the roof flew off and that the old headliner was not to be found. At that point, they claimed they actually did have the headliner but not the other parts. The SM asked for the old frame to swap out the parts. I complied because I just wanted to get this ordeal over with the exception being the weather stripping. No way was I going to have re-glued stripping adhered to a new roof (I can see problems in the future). He stated it would take only a day to get new. I was fine with that.
Now the story gets interesting! Making small talk while they removed the old parts off the frame I asked several time if this was the "newly designed" roof because as we all know from the forum they are not ready yet. The SM went into a long story how indeed it is the redesigned roof and was just built this week.
At this point, my beautiful 39 ½ week pregnant wife pulled me over to the new panel to show me a label adhered to the inside of the roof (it would be covered with the headliner). The label read the date 06-07-06. Before I brought the issue to the SM's attention, I grabbed my digital camera and took two nice shots of the label.
When I mentioned this, he told me to disregard that as unimportant. I was going to make a stink but it's been several weeks since I have had a roof that I just wanted to get home and tend to my wife's needs. I must give credit where credit is due. The SM was extremely nice to work with on this day.
What do you think? Am I looking into things too much? I cannot help but be skeptical with GM.
I have pictures from start to finish ranging from slightly delaminated to completely off. Oh yes, the 06-07-06 label as well. I would like to post them but unfortunately I am somewhat computer illiterate.
Sorry for the long post but it my duty as a member to pass this along.
P.S. I love my Vette!
Last edited by JHIRSCH; 07-20-2006 at 04:28 PM.
#2
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I'm sure GM will tell you it's a good roof and don't worry. I have asked customer service if GM will take care of us after the warranty expires and these old design roofs are a problem and they will not give me an answer. They tell me that the roof will not fly off and they have no record of any flying off. Does that give you a good feeling? I am worried that GM will fix some roof's and not replace them with the new design or like you give you an old design new roof and wash their hands of the problem after 3 years or 36000 miles.
#3
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Originally Posted by JHIRSCH
Oh yes, the 06-07-06 label as well.
#4
Originally Posted by JHIRSCH
[snip]
For the record, I was not going to turn over the old frame
a roof waiting for me minus the weather stripping, front latches, rear latches, and headliner.
SM asked for the old frame to swap out the parts.
The SM went into a long story how indeed it is the redesigned roof and was just built this week.
The label read the date 06-07-06.
I grabbed my digital camera and took two nice shots of the label.
I have pictures from start to finish ranging from slightly delaminated to completely off. Oh yes, the 06-07-06 label as well. I would like to post them but unfortunately I am somewhat computer illiterate.
For the record, I was not going to turn over the old frame
a roof waiting for me minus the weather stripping, front latches, rear latches, and headliner.
SM asked for the old frame to swap out the parts.
The SM went into a long story how indeed it is the redesigned roof and was just built this week.
The label read the date 06-07-06.
I grabbed my digital camera and took two nice shots of the label.
I have pictures from start to finish ranging from slightly delaminated to completely off. Oh yes, the 06-07-06 label as well. I would like to post them but unfortunately I am somewhat computer illiterate.
GM Claim on a rental is that they will NOT pick up the tab since the roof is a removable part anyway and doesn't hinder the drivability of the vehicle.
2. What are you doing in possession of the 'old frame'? No way I see that the dealer is not grabbing that when you brought the car in. Makes no sense.
3. You claim they are locally building your roof from parts? This is NOT the method described in any service instruction. Yet another thing that makes no sense.
You say you took digital pics; please post some of 'em so we can help you figure out what the date label means, how the bonding looks, if they exchanged your latches correctly ( ) , etc.
This is a very strange tale.
Since you have the car now, you can also take more photos.
EASY EASY EASY to post them:
a) Navigate to: http://tinypic.com/
b) Select "browse" button, and move mouse to where you pics are
c) Hit upload button
d) Use <ctrl> C to grab the middle link
e) Use <ctrl> V to paste the link into your CF post.
Could not be easier
#5
Le Mans Master
Since GM and the supplier claims that they really don't know exactly why the earlier roofs are failing, I wonder how they know they've fixed the undefined problem in the newer roofs. Sounds like the government.
#6
Former Vendor
Gm has stated in last public correspondence that the new SMC roofs will not be available prior to August or September 2006. So considering the date on panel, and their release above, you likely got the original Lexan replacement. Hopefully they at least did the foam injection (see receipt, must be billed seperately) to buy you some time.
Last edited by Killrwheels@Autogeek; 07-20-2006 at 07:36 PM.
#8
Originally Posted by Killrwheels@Autogeek
Gm has stated in last public correspondence that the new SMC roofs will not be available prior to August or September 2006. So considering the date on panel, and their release above, you likely got the original Lexan replacement. Hopefully they at least did the foam injection (see receipt, must be billed seperately) to buy you some time.
rambo
#9
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Originally Posted by rambo
But don't you think they're using the new SMC roofs on the 2007s they're producing? Surely they aren't using the old style roof. SMCs may not be available as replacements until Aug/Sep but I'd put money on it that GM is using them on the new Vettes coming off the line now.
rambo
rambo
Last edited by VET4LES; 07-20-2006 at 09:20 PM.
#10
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Originally Posted by VET4LES
I wouldn't be sure. Have you seen anything stating which top is being used?
#11
Burning Brakes
fwiw......received a call today, saying that my new roof is ready Monday. They will paint it and I have to bring the Vette in for 4 hours or so. I mentioned all the problems and this could just be a temp fix and this woman said that they have the new FOAM roof in??
So......why therefore do I have to bring the car in..it would appear that they are using several parts...from the old roof. I would have thought that if this was a new roof...you didn't need any old parts. Comments?
So......why therefore do I have to bring the car in..it would appear that they are using several parts...from the old roof. I would have thought that if this was a new roof...you didn't need any old parts. Comments?
#12
Team Owner
Originally Posted by Killrwheels@Autogeek
Gm has stated in last public correspondence that the new SMC roofs will not be available prior to August or September 2006. So considering the date on panel, and their release above, you likely got the original Lexan replacement. Hopefully they at least did the foam injection (see receipt, must be billed seperately) to buy you some time.
New roofs for the masses will be available Aug or Sept...
#13
Former Vendor
Originally Posted by rambo
But don't you think they're using the new SMC roofs on the 2007s they're producing? Surely they aren't using the old style roof. SMCs may not be available as replacements until Aug/Sep but I'd put money on it that GM is using them on the new Vettes coming off the line now.
rambo
rambo
If anyone got or is getting the foam inserted in the roof, then it is very likely the old roof panel (part: 10381648 or 19120484 - one is headliner). I have had 4 roofs to date ... two with foam. Florida's heat destroys them quickly and car has been out of service, without rental, for over 100 days total. Seems Vette and daily driver are not something GM see's as valid.
GM customer assistance, and even the twit Marci Wilcox assigned to the case, feels that we should lighten up and allow time for vendor to resolve issue thru multiple warranty repairs. She offered to close my case as "dissatisfied" and move on. No apologies, no consideration ...
Originally Posted by Hoonose
Lexan is the clear roof, this topic relates to the painted one. And you surely don't want an injected roof, as those are well known to fail as well. Supposedly the last '06's and now the '07's have the new roof.
New roofs for the masses will be available Aug or Sept...
New roofs for the masses will be available Aug or Sept...
Last edited by Killrwheels@Autogeek; 07-20-2006 at 09:21 PM.
#14
Originally Posted by Hoonose
Lexan is the clear roof, this topic relates to the painted one. And you surely don't want an injected roof, as those are well known to fail as well. Supposedly the last '06's and now the '07's have the new roof.
New roofs for the masses will be available Aug or Sept...
New roofs for the masses will be available Aug or Sept...
1) The painted top is made of polycarbonate. The polycarbonate on the painted roof is very thin.
2) Lexan (r) is tradename for clear polycarbonate. The clear polycarbonate seems very thick on the C6 roof, relative to the painted version.
3) The new roof panel will be Sheet Molded Compound (SMC) which is similar to fiberglass.
4) All of them mount on the same Thixomolded (r) magenesium frame.
Hope that helps anyone who may be confused.
Last edited by TrackNoob; 07-20-2006 at 09:48 PM.
#15
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Originally Posted by branmin
fwiw......received a call today, saying that my new roof is ready Monday. They will paint it and I have to bring the Vette in for 4 hours or so. I mentioned all the problems and this could just be a temp fix and this woman said that they have the new FOAM roof in??
So......why therefore do I have to bring the car in..it would appear that they are using several parts...from the old roof. I would have thought that if this was a new roof...you didn't need any old parts. Comments?
So......why therefore do I have to bring the car in..it would appear that they are using several parts...from the old roof. I would have thought that if this was a new roof...you didn't need any old parts. Comments?
#16
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Originally Posted by johnodrake
I was told during my plant tour on Tuesday, that they were using the new top. Don't know how reliable that was.
#17
Team Owner
Originally Posted by DavesC5
You don't really think they would tell you the old tops are being used, do you? I don't trust them any farther than I could throw them.
'I don't trust them any farther than they blow off!'
#18
Le Mans Master
Originally Posted by rambo
But don't you think they're using the new SMC roofs on the 2007s they're producing? Surely they aren't using the old style roof. SMCs may not be available as replacements until Aug/Sep but I'd put money on it that GM is using them on the new Vettes coming off the line now.
rambo
rambo
They are using whatever roofs they have to get the units out the door and on the trucks. They certainbly won't shut down the line wating for the"fix," and there aren't enough clear roofs to go around.
Last edited by catbert; 07-22-2006 at 02:45 PM.