bobby777

2001 Z06--3,200 original miles---needs both fuel pumps--new fuel filter-drain old gas--new plugs and wires--turns out--its the fuel line to the fuel filter with the check valve is plugged=2,500.00--didnt even give me a jar of vasoline to ease the pain--runs like a bullet but-really took it up the As?--Anyone want to buy 2 like new fuel pumps?

Coach62

I'll trade you a tube of KY for the pumps

LoneStarFRC

In Uncle Sam's Canoe Club that was called "Easter Egging It" - just keep replacing enough parts until you eventually "fix" it.

Did they at least give you a free pair of autographed GM ankle-handles when you paid your bill?

TOPCATHR

ouch! in looking back. you may have gotten a second opinion....
people tend to think that the dealer always knows best...it really depends on the mechanic whos doing the job... im sorry for your situation.......

K-Spaz

It is the plethora of stories like this that keep me doing all the work on my car, regardless of the cost to me in specialty tools, or whatever. Seems there's an epidemic of serial rape around dealerships in this country. I don't even mind paying a premium for "good" work, but sadly, you don't often get that, and then premium doesn't really describe what you pay.

lt1george

Not right. Call 800 222 1020 and Bitch. Good Luck.

3boystoys

Amazing dealers still have any after warantee customers.

NukeC5

What is that number above for? Who does it reach? I would call it an complain. I thought customers where protected from dealers and shops that incorrectly diagnose and charge for what did not need done. If they changed all that and it turned out to be something different, you should not have to pay for the other work.

lucky131969

I'm confused. They replaced parts that were good, and then found the line plugged?

sfc rick

I don't know....I'd take some KY jelly in the packages with a note attached to each box......Courtesy of your Service Department/ Enjoy! and leave them in the Service Department Customer lounge.

bobby777

Basically yes--The corvette specialist and the corvette mechanic--works on corvettes only--did not know that a fuel line from the filter to the tank had a CHECK_VALVE in it--it was stuck open and would allow the gas to drain back to the tank when car was shut-off thus not keeping the line pressurized--had to turn key afew times to start--NOW with the new line it fires up instantly--that line cost me 180.00--but guess what--NC for labor--big of them for sure--Did not need new fuel pumps but WTF--They said they called around to diff. mechanics ect. all decided i needed new pumps--live and learn is part of life--

lt1george

With your Corvette having such low miles it should have been a courtsey warranty job. Better yet the "corvette specialist" should have been on the phone calling Bowling Green to find how how to solve your problem. What Chev dealers did they call (BS)? Did they call Kerbeck ? Criswell ? Bud Chrevrolet ? I could name alot more Corvette Dealers here on the forum.

bobby777

In vegas we have 2 other chevy dealers--likely talked with them--I do know the corvette mechanic talked with someone from GM to find out about the line with the check-valve--I dont believe we have any corvette shops here--that is where i would have gone--regardless its now a done deal--EXCEPT--we are now leaving for my favorite casino to get my $$$ back--baby needs new shoes!

K-Spaz

If this is a number for Gm, my experience with them is that you'll get more satisfaction calling a 900 number for phone sex. They will do NOTHING about any problem you have with a dealer, they have no interest what so ever in assisting you with problems you've had with service, even when you provide proof of outright fraud. You have to sue the dealership to get satisfaction.

pewter99

courtesy because he doesn't drive his car? sorry...no...


are they responsible for the guy who has the 78 with 3 miles on it??


lack of driving is probably why he had the issue...classic case of why buying a used low miles car is not always a good thing

as for the charges for what they did until they figured it out I agree that's on them not on the OP.

I would certainly dispute it....not his fault they diagnose by replacing stuff till it works.

lucky131969

Uhhh..no. Live and learn at their expense.....NOT yours. You should not be responsible for one cent of expense, to compensate for their incompetence.

bobby777

I agree with all of you--but its now-water under the bridge and gone--the car runs like a brand new 01 and that is what matters right now-- but i do believe that the check-valve in that line is new to many mechanics--had i known it would have saved me alot of $$,,But i did hit a $4,000.00 dollar royal today--with 150.00 invested so--im happy--i normally only play quarters--I was looking for a decent win and got it--Thx guys for all the advice--

old stingray

jrose7004

That's why over and over we tell you to stay out of dealerships.

Chicago1

They still can charge that even though that wasn't the issue? Why would you pay for labor or parts that wasn't the issue? Shouldn't they just charge you for the line and eat what they didn't know? Kinda confused