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Another great vendor -GHL

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Old 08-02-2013, 09:05 PM
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olbear1962
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Default Another great vendor -GHL

I searched, researched, YouTube'd and ended up purchasing GHL Bullet axle backs. What a great sound, just love it!

I did have some fitment issues with one aver axle pipe and a misaligned tailpipe. I contacted GHL and Jeff was my contact. The response, super fast and overall fantastic service and support!!
Jeff had the correct items out to me ASAP!

Thank you Jeff for your help.

I am one VERY happy customer!!
Old 08-02-2013, 09:31 PM
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oldC5
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I am glad things worked out for you. GHL needs better quality control instead of trying to rectify the situation later.

Last edited by oldC5; 08-02-2013 at 11:39 PM.
Old 08-02-2013, 09:38 PM
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You're not the only one who had fitment issues. Jeff sent out a big mass email to guys who had purchased the C5 system explaining what is causing the fitment issues and what they are doing to rectify the situation.
Old 08-02-2013, 11:43 PM
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olbear1962
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Originally Posted by DooDooBear1999
You're not the only one who had fitment issues. Jeff sent out a big mass email to guys who had purchased the C5 system explaining what is causing the fitment issues and what they are doing to rectify the situation.
Yes he did, got the email today.
Old 08-02-2013, 11:45 PM
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olbear1962
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Originally Posted by oldC5
I am glad things worked out for you. GHL needs better quality control instead of trying to rectify the situation later.
Thanks oldC5, happy with the end result.
Old 08-03-2013, 12:38 AM
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Mine fit just fine...
Old 08-03-2013, 12:54 AM
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Glad you got a system you like - never had the GHLs but reviews here have been positive.
Old 08-03-2013, 02:06 PM
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Originally Posted by oldC5
GHL needs better quality control instead of trying to rectify the situation later.
No argument there.
Old 08-03-2013, 02:07 PM
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Originally Posted by DeeHutch
Mine fit just fine...
When did you get them?
Old 08-03-2013, 05:12 PM
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Mine had serious fitment and quality issues (bad tips). I got the "email" the other day. Fingers crossed the situation gets rectified. I will update everyone when its all said and done that you can be sure of...
Old 08-03-2013, 09:34 PM
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Originally Posted by DooDooBear1999
When did you get them?
I bought them used from the original purchaser, in which he bought them last fall.
Old 08-03-2013, 09:38 PM
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Originally Posted by DeeHutch
I bought them used from the original purchaser, in which he bought them last fall.
Current recall I think affects people who've purchased and received a set within the last month or two.
Old 08-04-2013, 03:31 AM
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Originally Posted by DooDooBear1999
Current recall I think affects people who've purchased and received a set within the last month or two.
Yes, reading between the lines it is a very recent problem, I can only speak from my dealings, Jeff and GHL did the "right thing" by me, and response was extremely fast! Final result is I am very happy overall.
Old 08-04-2013, 03:43 AM
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I'm glad someone is happy. I'm not. After a month of this, I have an exhaust that doesn't fit with two sets of tips that look so bad I wouldn't have them on my car. I thought GHL was a quality product. Very disappointing.
Old 08-04-2013, 04:30 AM
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Originally Posted by AUandAG
I'm glad someone is happy. I'm not. After a month of this, I have an exhaust that doesn't fit with two sets of tips that look so bad I wouldn't have them on my car. I thought GHL was a quality product. Very disappointing.
That isn't good to hear, I hope you get the issues sorted.
Old 08-04-2013, 12:04 PM
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Originally Posted by olbear1962
Yes, reading between the lines it is a very recent problem, I can only speak from my dealings, Jeff and GHL did the "right thing" by me, and response was extremely fast! Final result is I am very happy overall.
I have no doubt that the company will correct all of the issues. People could really damage their glowing reputation if they are left out in the cold after spending ~$900 for an exhaust system that doesn't fit. And I don't think Jeff is the type of person to do that after having spoken with him personally when both of my over-the-axle pipes came in looking less than satisfactory.
Old 08-04-2013, 01:16 PM
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Good luck to you all

What you don't know is that GHL Motorsports in Scottsdale went out of business a long time ago. It was owned by Brian Gerber. He closed the business around 2009.

A few years later, Jeff Gerber started the business up again under the name GHL Exhaust. Jeff took the entire business to the Philippines where all the exhaust systems are now made.

You can read what ever you want into that, but GHL Motorsports and GHL Exhaust are not the same company, nor do they produce the same quality exhaust systems.

Because the new systems are imported in small batch quantities, I seriously doubt he has the parts on hand to fix the problem. You are going to be left high and dry until new parts are made and imported.

GHL Exhaust does not even have an office or facility in the USA. Just a PO Box. Why do you think there is no address for the business on their website?

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Old 08-04-2013, 01:20 PM
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Originally Posted by Wilkes
Good luck to you all

What you don't know is that GHL Motorsports in Scottsdale went out of business a long time ago. It was owned by Brian Gerber. He closed the business around 2009.

A few years later, Jeff Gerber started the business up again under the name GHL Exhaust. Jeff took the entire business to the Philippines where all the exhaust systems are now made.

You can read what ever you want into that, but GHL Motorsports and GHL Exhaust are not the same company, nor do they produce the same quality exhaust systems.

Because the new systems are imported in small batch quantities, I seriously doubt he has the parts on hand to fix the problem. You are going to be left high and dry until new parts are made and imported.

GHL Exhaust does not even have an office or facility in the USA. Just a PO Box. Why do you think there is no address for the business on their website?

I don't think a whole lot of people are going to put stock in the word of someone who joined today and used this as their first post... just saying.
Old 08-04-2013, 02:19 PM
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Originally Posted by DooDooBear1999
I don't think a whole lot of people are going to put stock in the word of someone who joined today and used this as their first post... just saying.
Well you owe Mr. Wilkes an apology . His information is right on. The new company only has two employees in Arizona. Sales.

Last edited by oldC5; 08-04-2013 at 02:21 PM.
Old 08-04-2013, 02:29 PM
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Originally Posted by oldC5
Well you owe Mr. Wilkes an apology . His information is right on. The new company only has two employees in Arizona. Sales.
No need to get bent out of shape. I never said he was wrong. I'm just curious as to where the information came from. I've yet to find anything with a Google search. If it's true then it explains a lot.


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