Factory Reproduction Wheels (Bad Product)
#1
Advanced
Thread Starter
Member Since: Dec 2007
Location: Miramar FL
Posts: 80
Likes: 0
Received 0 Likes
on
0 Posts
Factory Reproduction Wheels (Bad Product)
Has anyone had a bad experience with Factory Reproduction wheels? I purchased a "NEW" set of C6 Z06 style black chrome wheels with tires and tire sensors, which I ended up having to sent back right away.
The wheels they sent me looked used. deep nicks and inclusion on the inner wheel lips (some on the outer) and the finish on one of the wheel barrel was so bad that it looked totally different the the other three. Total garbage.
When I called the rep. who sold me the wheels (David), he tried to play off that the wheels were beautiful and there was nothing wrong with them. I was so pissed off that I requested to speak to another rep. (Mike Jr.). I took pictures of the wheels and emailed them to him (I will post up the pictures so you guys can see the garbage they sent me).
I got RMA's and sent the wheels back and I had also emailed one of the owners of Factory Reproductions (Doug) to let him know the wheels that I had recieved (never got a response back). I was expecting to get a replacement set and instead was told by "Mike Jr" that they would refund my money because they felt they would not make me happy???? went on to say that he saw nothing wrong with the wheels and that he would have put the wheels on his car. What a bunch of bolony. I will post pictures of these wheels and you guys tell me what you think.
This picture shows the wheel with the bad barrel finish compared to the wheel of a decent finish (picture proceeding)
heavy nicks and inclusions all around on wheel rims (looks worse in person than the photos), wheels looked chewed up around the inner rims.
This next Picture are the wheels after I went through the trouble of having to purchase stretch wrap, bubble wrap, and 2 hours of my time to package. What a hassle.
The wheels they sent me looked used. deep nicks and inclusion on the inner wheel lips (some on the outer) and the finish on one of the wheel barrel was so bad that it looked totally different the the other three. Total garbage.
When I called the rep. who sold me the wheels (David), he tried to play off that the wheels were beautiful and there was nothing wrong with them. I was so pissed off that I requested to speak to another rep. (Mike Jr.). I took pictures of the wheels and emailed them to him (I will post up the pictures so you guys can see the garbage they sent me).
I got RMA's and sent the wheels back and I had also emailed one of the owners of Factory Reproductions (Doug) to let him know the wheels that I had recieved (never got a response back). I was expecting to get a replacement set and instead was told by "Mike Jr" that they would refund my money because they felt they would not make me happy???? went on to say that he saw nothing wrong with the wheels and that he would have put the wheels on his car. What a bunch of bolony. I will post pictures of these wheels and you guys tell me what you think.
This picture shows the wheel with the bad barrel finish compared to the wheel of a decent finish (picture proceeding)
heavy nicks and inclusions all around on wheel rims (looks worse in person than the photos), wheels looked chewed up around the inner rims.
This next Picture are the wheels after I went through the trouble of having to purchase stretch wrap, bubble wrap, and 2 hours of my time to package. What a hassle.
Last edited by Only in Black; 03-13-2010 at 10:56 AM. Reason: Add Photos
#2
Tech Contributor
Member Since: Aug 1999
Location: Should this thoughtful, valuable contribution meet with no acknowledgement or 'thanks' this post----
Posts: 16,382
Received 399 Likes
on
257 Posts
Doesn't surprise me at all, and sorry it happened to you. The aftermarket wheel industry is in a downward spiral right now...companies are dropping like flies. If the design you ordered was a GM counterfeit I suggest you get the GM version...they are not made in china like the imitators.
#3
Race Director
Member Since: Jul 2007
Location: Reno is so close to Hell you can see Sparks , State Of Confusion
Posts: 18,681
Likes: 0
Received 38 Likes
on
23 Posts
St. Jude Donor '12-'13-'14
I got my after market wheels from OEPerformance and 3 years later they still look new. So not all after market wheels are crap.
#4
Safety Car
I've had mine for over 4 years and they look as good today as the day I got them. They ballanced with no problem. I think that GM has a company in China making their wheels now.
#7
Pro
Member Since: Oct 2006
Location: Prescott Valley Arizona
Posts: 654
Likes: 0
Received 0 Likes
on
0 Posts
Went to after market, big problems on balance. Had a rhythmic vibration that we couldn't road force out. Turned out to be the wheels. Bought a set of OEM 02s and rides like glass with no vibrations. Don't recall the brand but they were Z06 style and chrome. Beautiful to look at but a real B@#$% to drive and ride in.
Stick with OEMs as much as possible or pay big bucks from a reputable company.
Stick with OEMs as much as possible or pay big bucks from a reputable company.
#8
Race Director
I've had a very bad experience with them, I will never order wheels from a non brick-and-mortar store ever again. If anything goes wrong, there is lots of waiting, attitude, incompetence, unresponsiveness, and paying for dismounting/mounting. Forum vendor did pay for the shipping, after feeling my displeasure. Don't sell your old rims if you buy rims online.
Last edited by Humy; 03-12-2010 at 08:34 PM.
#10
Le Mans Master
Sorry to hear of your experience, but not all after market wheels are crap. I bought a set from JW Motoring and they are still perfect after a year. Balanced with less weight than my OEM polished thinspokes.
#11
Advanced
Thread Starter
Member Since: Dec 2007
Location: Miramar FL
Posts: 80
Likes: 0
Received 0 Likes
on
0 Posts
Well Humy you are right. It's a gamble purchasing online unless the vendor provides you pictures of the actual product you buy, but that's highly unlikely. Tigers123 did say he was happy with his purchase from House of Wheels and I found out they are located in Deerfield Beach Florida, which is not far from where I live, so I think I will check them out.
#13
Tech Contributor
Member Since: Aug 1999
Location: Should this thoughtful, valuable contribution meet with no acknowledgement or 'thanks' this post----
Posts: 16,382
Received 399 Likes
on
257 Posts
Ok, now that I see the pics here's my educated guess. Those look like manufacturing defects that got by socalled quality control...like they even have such a department. I spent 33 years as a Materials Engineer at Ford and in that time 10 years covering wheels. I've toured dozens of wheel plants and written specifications for aluminum and steel wheels. I know all the bad stuff, and you got some of it. OEM GM wheels (same suppliers as Ford) would never leave the factory in that condition...they would be melted down and recast, or drilled out so no one could mount them on a vehicle, then sold as scrap....hope this helps you in your claim.
#14
Safety Car
Well Humy you are right. It's a gamble purchasing online unless the vendor provides you pictures of the actual product you buy, but that's highly unlikely. Tigers123 did say he was happy with his purchase from House of Wheels and I found out they are located in Deerfield Beach Florida, which is not far from where I live, so I think I will check them out.
#15
Team Owner
Member Since: Mar 2004
Location: Oklahoma City OK
Posts: 58,266
Received 1,680 Likes
on
1,302 Posts
C6 of Year Finalist (appearance mods) 2019
All of those pics were the back side of the wheels. What did the front look like?
#16
Melting Slicks
Member Since: Dec 2003
Location: Near Jacksonville Fl.
Posts: 3,314
Likes: 0
Received 12 Likes
on
11 Posts
In fact it's been some time since GM even Made wheels. The ones that were on my C4 were made in Japan.
My factory Mags on my C5 were made in Italy.
BTW, the wheels shown are not defective, that's damage from idiot that mounted the tires!
#17
Race Director
Member Since: Mar 2003
Location: Northern Illinois
Posts: 10,789
Received 888 Likes
on
553 Posts
Oldtimer
Ok, now that I see the pics here's my educated guess. Those look like manufacturing defects that got by socalled quality control...like they even have such a department. I spent 33 years as a Materials Engineer at Ford and in that time 10 years covering wheels. I've toured dozens of wheel plants and written specifications for aluminum and steel wheels. I know all the bad stuff, and you got some of it. OEM GM wheels (same suppliers as Ford) would never leave the factory in that condition...they would be melted down and recast, or drilled out so no one could mount them on a vehicle, then sold as scrap....hope this helps you in your claim.
#18
Melting Slicks
I think they did you a huge favor by refunding your money instead of giving you a different set of junky wheels.
Count your blessings.
Count your blessings.
#19
Tech Contributor
Member Since: Aug 1999
Location: Should this thoughtful, valuable contribution meet with no acknowledgement or 'thanks' this post----
Posts: 16,382
Received 399 Likes
on
257 Posts
Here's a question for you. As I said in a previous post, I believe GM wheels are made in China. Is there a difference in quality for wheels made for the auto makers compared to reproduction wheels? Do you know if the chroming process for the auto makers is different compared to aftermarket wheels made in China? I would think they'd all be made by the same companies.
#20
Safety Car
Member Since: Apr 2008
Location: Morris County, NJ
Posts: 4,536
Received 1,581 Likes
on
667 Posts
2023 C8 of the Year Finalist - Unmodified
2022 C7 of the Year Finalist - Modified
C7 of the Year - Unmodified Finalist 2021
Sounds familiar. I had problems with them too. The lip of one wheel was lopsided, there were several imperfections in the other wheels and a couple of other issues where the inside of the barrels looked aweful . Their response was "what do you expect for this price?" I couldn't believe it. I sent all of the wheels back and asked for a credit. When they did NOT apply the credit, I called my credit card company and filed a dispute.
All of these repos are made in China. I ended up getting them from OE. They were in MUCH better condition with better service.
All of these repos are made in China. I ended up getting them from OE. They were in MUCH better condition with better service.
Last edited by Shirl; 03-13-2010 at 02:31 PM.