Dealings with "thepartsladi" on eBay
12-08-2009, 07:08 AM
#1
Instructor
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Dealings with "thepartsladi" on eBay
Hi All,
Merry Christmas. Just wondering if anyone has had the same impression when buying from a company that goes by the name of 'thepartsladi" on eBay. I am having a horrible time getting them to answer questions or respond back to me in any way at all. I have no problems with their products at all it is just they will not communicate. Just checking to see if anyone else is having a similar problem. They do have negative feedback for the same problem.
Thanks,
Don
Merry Christmas. Just wondering if anyone has had the same impression when buying from a company that goes by the name of 'thepartsladi" on eBay. I am having a horrible time getting them to answer questions or respond back to me in any way at all. I have no problems with their products at all it is just they will not communicate. Just checking to see if anyone else is having a similar problem. They do have negative feedback for the same problem.
Thanks,
Don
12-08-2009, 07:19 AM
#2
Several purchases with them. Never had any trouble. I haven't bought from them at all in 2009. Did you call them on the phone? Maybe they have people taking time off this month? Let us know how your issue is resolved, please.
Last edited by pewter99; 12-08-2009 at 09:41 AM. Reason: number for non supporting vendor removed
12-08-2009, 07:21 AM
#3
Racer
Member Since: Sep 2009
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I just received my OEM replacement antenna mast from them last night. It arrived quickly and it was well packed. But, I admit I didn't ask any questions before I bought because this is basically a drop in part. That said, the transaction was point, click, and next thing you know it's at my door. I went with them because they were way cheaper than Ecklers and the other sellers on Ebay.
I can post pics of the part and packing if you'd like.
Mike
I can post pics of the part and packing if you'd like.
Mike
12-08-2009, 08:09 AM
#5
Le Mans Master
I have been dealing with Thepartsladi for years and have had nothing but great service. If you want a quick answer on something give them a call, they are a small family operation and may not check the computer very often.
Last edited by pewter99; 12-08-2009 at 09:41 AM. Reason: number for non supporting vendor removed
12-08-2009, 08:23 AM
#6
Tech Contributor
I have bought many parts from them in the past. I suggest picking up the phone and calling them direct with your questions. They maybe overwhelmed answering ALL the email questions they receive. I have also found the price on Ebay is not always the Best price they can get an item to you at the door. 
12-08-2009, 08:50 AM
#9
partsladi is one of my top suppliers. i've been dealing with them for years, and have never had issues with anything, including returns. great prices, service, etc.. partsladi = 
12-08-2009, 09:24 AM
#10
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I have had great dealings with them. I ordered the wrong part and they replaced it very fast with no hassle at all. Great to deal with. Give them a chance, maybe there are a lot of vacations going on right now.
12-08-2009, 09:28 AM
#11
Race Director
You're definitely going the wrong route by expecting prompt email answers. Pick up the phone and you'll get to talk to them right away.
12-08-2009, 10:01 AM
#12
Burning Brakes
I bought a tune up kit from them. They sent the wrong plugs, (plugs for an iron head L98, mine has aluminum). They seemed very unconcerned. It was almost cheaper for me to just buy new plugs then to pay postage for sending them back. The mistake was theirs, and they seemed to just not care.
I won't buy from them again.
I won't buy from them again.
12-08-2009, 10:53 AM
#13
Team Owner
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St. Jude Donor '09-'10, '14
I have bought from them in the past and I have mixed results. While I didn't have CS issues the amps they sent me for my Bose speakers did not fit like an OEM. But I guess you get what you pay for. probably from China as they were not that expensive.
But I would buy from them again.
But I would buy from them again.
12-08-2009, 11:04 AM
#15
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I've purchased several items from them since 2005 and have never had any issues at all.
12-08-2009, 02:28 PM
#17
Burning Brakes
I've dealt w/thepartsladi often and I'm very pleased with the service and products. Only called them once with questions on a car cover I was looking at. As others have posted you'll have better luck giving them a call 
12-08-2009, 04:56 PM
#18
Melting Slicks
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I've dealt with them on a number of parts. No problems what so ever,but I have always used the old fashioned approach and called them. Very prompt and professional answers
12-08-2009, 07:14 PM
#19
Safety Car
12-08-2009, 07:16 PM
#20
I beg to differ. In this day and age where Ebay is King, Customer service still is and should be a priority. If you can be online to sell a billion items surely you can check your inbox and provide a few quick answers. There should be no excuse for it besides perhaps your email may be filtered out to the junk/spam.
