Dealer refused to fix factory recall
#21
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The recall states only replace if not working properly, but it also states "for the life of the car" I am getting 1 replaced on wed on my 89
I'm not sure if they replace the whole unit or just the retarctor part, but will let everyone know if they are interested It supposedly comes from putting the seat belt on when the car is in motion
Craig the new guy
I'm not sure if they replace the whole unit or just the retarctor part, but will let everyone know if they are interested It supposedly comes from putting the seat belt on when the car is in motion
Craig the new guy
#22
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According to NHTSA the recall was only for 1991 Corvettes built before Nov. of 1990....Here is a link to the actual recall notice on file with NHTSA....
http://nhthqnwws111.odi.nhtsa.dot.go...-91V143-NN.PDF
http://nhthqnwws111.odi.nhtsa.dot.go...-91V143-NN.PDF
Gary
#24
Le Mans Master
According to NHTSA the recall was only for 1991 Corvettes built before Nov. of 1990....Here is a link to the actual recall notice on file with NHTSA....
http://nhthqnwws111.odi.nhtsa.dot.go...-91V143-NN.PDF
http://nhthqnwws111.odi.nhtsa.dot.go...-91V143-NN.PDF
#25
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St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-'18-'19-'20-'21-'22-'23-'24
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A dealer here brought the seat belt recall to my attention in '03
or '04, long after the Issue Date (stated above as 1991). If they
hadn't mentioned it, I would have been none the wiser.
They ordered replacement belts for my '89, notified me when the
parts arrived and scheduled an appointment. The parts and labour
were provided at no charge to me.
My existing belts were cosmetically fine and appeared to be in good
working order, aside from an occasional issue where the driver's
side was difficult to retract.
.
or '04, long after the Issue Date (stated above as 1991). If they
hadn't mentioned it, I would have been none the wiser.
They ordered replacement belts for my '89, notified me when the
parts arrived and scheduled an appointment. The parts and labour
were provided at no charge to me.
My existing belts were cosmetically fine and appeared to be in good
working order, aside from an occasional issue where the driver's
side was difficult to retract.
.
#26
Drifting
Member Since: May 1999
Location: Sacramento, CA Money can't buy happiness - but it's more comfortable to cry in a Corvette than a Yugo.
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I really don't believe a dealer is obligated to fix a recall issue with a 17 year old car. A lot of the parts are not available anymore.
That's true, but this recall is actually from 1991 right? It's not like the recall was just issued. Once the recall is issued, you don't have an unlimited time to get it into the dealer for repair.
That's true, but this recall is actually from 1991 right? It's not like the recall was just issued. Once the recall is issued, you don't have an unlimited time to get it into the dealer for repair.
Originally Posted by Harbinger
Although the dealership was well within their legal right to decline, I beleive GM has a goodwill policy that extends beyond the 8 years. (Statute of Limitations on vehicle recalls is 8 yrs after date of issue, this one was issued in 09/04/1991, so your legal right to a free repair ran out 09/04/1999, but I would still try different dealerships and talk to the factory rep.)
#27
Race Director
Your info and understanding of Safety recalls is incorrect. Yes, the dealer is an independent business and they don't have to do the repair, but GM is obligated to pay for the repair or face a stiff penalty. If the dealership refuses, then they will hear about it from GM. Read the recall, it clearly states that if the problem is not adeqautely repaired within 60 days after the vehicle is submitted to the dealer, "...the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation." This recall exists for "the life of the vehicle."
#28
Drifting
Member Since: May 1999
Location: Sacramento, CA Money can't buy happiness - but it's more comfortable to cry in a Corvette than a Yugo.
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It all depends on the NHTSA ruling for that component. If GM was obligated to replace the parts, they have options. One option is to save enough of the original production on the side to repair all affected vehicles. The other is to buy from another manufacturer. The recall referenced in this thread states that GM would be setting aside parts specifically for this purpose. It also says that if the owner had the belts replaced on their own dime, that GM would reimburse them. If GM no longer has the parts available, it appears from their own language, they will be required to obtain the parts in some way and do the work.
I just got off the phone with GM Customer Service. If your Vette qualifies under the recall and the belts are defective, they will pay to have the belts replaced and the work done. They don't gaurantee that the color available will match my interior, but they will replace my passenger side for sure, as it has the problem listed in the recall.
Many recalls are limited in time, but Safety Recalls mandated by the NHTSA are usually written in stone. If the NHTSA deemed that the part was defective at the time of manufacture, and it presents a clear potential for loss of life, the recall lasts until the part is replaced.
This may seem harsh on manufacturers, but the part was in effect defective prior to the sale, so the manufacturer is responsible for selling defective merchandise. It also is an "out" for the manufacturer. If an owner is notified that GM will fix the problem for no charge and they don't get it done, then they have little standing if trying to sue GM later. One wrongfull death suit costs well over $1 million dollars with lawyers fees. You can store and repair a lot of seatbelts for that kind of money.
In CA and many (if not most) other states, if you cannot get some safety related replacement parts for your vehicle, then you cannot drive that vehicle on the roads anymore. If your seatbelts jam and you cannot use them, then you would get a $100 ticket here. If you tell the cop that it is due to a fault of the belts, you get a fix-it ticket and will have to prove that you have repaired the belts before you are legally able to operate that vehicle. If you can't get a suitable replacement and bring it to CHP for verification, they will not renew your registration.
I just got off the phone with GM Customer Service. If your Vette qualifies under the recall and the belts are defective, they will pay to have the belts replaced and the work done. They don't gaurantee that the color available will match my interior, but they will replace my passenger side for sure, as it has the problem listed in the recall.
Many recalls are limited in time, but Safety Recalls mandated by the NHTSA are usually written in stone. If the NHTSA deemed that the part was defective at the time of manufacture, and it presents a clear potential for loss of life, the recall lasts until the part is replaced.
This may seem harsh on manufacturers, but the part was in effect defective prior to the sale, so the manufacturer is responsible for selling defective merchandise. It also is an "out" for the manufacturer. If an owner is notified that GM will fix the problem for no charge and they don't get it done, then they have little standing if trying to sue GM later. One wrongfull death suit costs well over $1 million dollars with lawyers fees. You can store and repair a lot of seatbelts for that kind of money.
In CA and many (if not most) other states, if you cannot get some safety related replacement parts for your vehicle, then you cannot drive that vehicle on the roads anymore. If your seatbelts jam and you cannot use them, then you would get a $100 ticket here. If you tell the cop that it is due to a fault of the belts, you get a fix-it ticket and will have to prove that you have repaired the belts before you are legally able to operate that vehicle. If you can't get a suitable replacement and bring it to CHP for verification, they will not renew your registration.
Last edited by Mike_88Z51; 08-07-2007 at 06:05 PM.
#29
Melting Slicks
#31
A dealer here brought the seat belt recall to my attention in '03
or '04, long after the Issue Date (stated above as 1991). If they
hadn't mentioned it, I would have been none the wiser.
They ordered replacement belts for my '89, notified me when the
parts arrived and scheduled an appointment. The parts and labour
were provided at no charge to me.
My existing belts were cosmetically fine and appeared to be in good
working order, aside from an occasional issue where the driver's
side was difficult to retract.
.
or '04, long after the Issue Date (stated above as 1991). If they
hadn't mentioned it, I would have been none the wiser.
They ordered replacement belts for my '89, notified me when the
parts arrived and scheduled an appointment. The parts and labour
were provided at no charge to me.
My existing belts were cosmetically fine and appeared to be in good
working order, aside from an occasional issue where the driver's
side was difficult to retract.
.
#34
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Here is what I don't understand that I didn't see after all these replies....
ITS A SEAT BELT ISSUE!
Why would it have to be broken to warrant a replacement? Seems to me that the only time it would find out about failure is if you were in an accident... and by then it's too late.
it's not like it's a "broken blinker recall" or a "side view mirror motor recall" or something...
Seatbelts are a safety issue!
I can't believe they didn't even just give you a set to do yourself at the very least!
ITS A SEAT BELT ISSUE!
Why would it have to be broken to warrant a replacement? Seems to me that the only time it would find out about failure is if you were in an accident... and by then it's too late.
it's not like it's a "broken blinker recall" or a "side view mirror motor recall" or something...
Seatbelts are a safety issue!
I can't believe they didn't even just give you a set to do yourself at the very least!
#35
Safety Car
I really don't believe a dealer is obligated to fix a recall issue with a 17 year old car. A lot of the parts are not available anymore.
But sometimes you can find a dealer that at least tries to work with you. So, maybe another dealer will help. Worth a try, but don't get too upset if you get the same response. I bey they'd be more than happy to put you in a new C6 though.
But sometimes you can find a dealer that at least tries to work with you. So, maybe another dealer will help. Worth a try, but don't get too upset if you get the same response. I bey they'd be more than happy to put you in a new C6 though.
#36
Here is what I don't understand that I didn't see after all these replies....
ITS A SEAT BELT ISSUE!
Why would it have to be broken to warrant a replacement? Seems to me that the only time it would find out about failure is if you were in an accident... and by then it's too late.
it's not like it's a "broken blinker recall" or a "side view mirror motor recall" or something...
Seatbelts are a safety issue!
I can't believe they didn't even just give you a set to do yourself at the very least!
ITS A SEAT BELT ISSUE!
Why would it have to be broken to warrant a replacement? Seems to me that the only time it would find out about failure is if you were in an accident... and by then it's too late.
it's not like it's a "broken blinker recall" or a "side view mirror motor recall" or something...
Seatbelts are a safety issue!
I can't believe they didn't even just give you a set to do yourself at the very least!
#37
Drifting
Member Since: May 1999
Location: Sacramento, CA Money can't buy happiness - but it's more comfortable to cry in a Corvette than a Yugo.
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As toptechx6 said, if the dealers let the owners do the work, they cannot certify that it got done correctly or even done at all. That would open them to additional lawsuits.
Here is what I don't understand that I didn't see after all these replies....
ITS A SEAT BELT ISSUE!
Why would it have to be broken to warrant a replacement? Seems to me that the only time it would find out about failure is if you were in an accident... and by then it's too late.
ITS A SEAT BELT ISSUE!
Why would it have to be broken to warrant a replacement? Seems to me that the only time it would find out about failure is if you were in an accident... and by then it's too late.
There are 2 recalls, 1 for each side. If only one side has the retractor problem, then GM is only required to replace that one side. The fact that GM and the dealers are replacing belts as a set is actually more than they are legally required to do.