Stay Away From Virginia Vettes!!!!!
04-20-2008, 09:21 AM
#161
04-20-2008, 09:52 AM
#162
Burning Brakes
When the order was paced at $xxx dollars + shipping and the payment was made, an agreement (sale) was made and your obligation was to fill the order for the amount you stated at the time of the sale and deliver it for the shipping billed and paid.
Once you changed (over billed the agreed sale price) and took, without contacting the buyer, what you considered the new corrected amount, you violated all sorts of anti trust laws. If it was me I'd be filing suits to sue your confederate asses.
If I were you I'd refund the total amount with apologies and let him keep the damn panels.
I'm sure he's encountered emotional pain and suffering as well. Thats always worth a little extra money.
$145 sale to have your name dragged through the mud is priceless.
Can you say Willcox???
m
04-20-2008, 09:58 AM
#163
Burning Brakes
Much like the guy who suggested CF members intimidate vendors, I think this post overestimates the stunning overarching power of The Forum (appropriate dramatic music in background, DumDumDumDUmmmm).
"Tens of thousands of dollars of lost business???"
OMG what a hoot! You are telling me the handful of people who joined in on the mob mentality and piled on this business in this thread had "TENS of THOUSANDS of DOLLARS" that they were just about to spend at VV, but now they aren't??? Stop it, you're killing me. 
PS, this is not a comment about VV... it's an observation about some people who think they are a bit too influential...
"Tens of thousands of dollars of lost business???"
OMG what a hoot! You are telling me the handful of people who joined in on the mob mentality and piled on this business in this thread had "TENS of THOUSANDS of DOLLARS" that they were just about to spend at VV, but now they aren't??? Stop it, you're killing me. PS, this is not a comment about VV... it's an observation about some people who think they are a bit too influential...
People make mistakes all the time......how those mistakes are handled is key. This one seemingly was not handled well, if VV's intent is to keep customers happy.
m
04-20-2008, 10:05 AM
#164
Burning Brakes
Aside from perhaps feeling as though you were brow-beaten to death, that should make you feel better. Imo, it's the best resolution. I'm not sure I would have posted a name here, though.......m
04-20-2008, 10:16 AM
#165
Melting Slicks
so whats the bottom line? do we boycott this co.?
04-20-2008, 10:40 AM
#166
Le Mans Master
Our web page has been updated this morning to remove the typo.
Please accept my sincere thank you to past customers who know me and what I stand for. I have been in business for 30 years and and not a thief or a crook that I have been made out to be.
We immediately offered a complete refund including shipping and when that failed a $80 credit on any parts of his choice for his trouble was offered. This was also rejected.
A far as the receipt goes it was mailed the exact day Fed Ex was given the door panels. The time lapse is the time the US Mail moves and Fed
Ex delivers
Please accept my sincere thank you to past customers who know me and what I stand for. I have been in business for 30 years and and not a thief or a crook that I have been made out to be.
We immediately offered a complete refund including shipping and when that failed a $80 credit on any parts of his choice for his trouble was offered. This was also rejected.
A far as the receipt goes it was mailed the exact day Fed Ex was given the door panels. The time lapse is the time the US Mail moves and Fed
Ex delivers
Brutal.
Lets not kick him when he's down anymore. Looks fixed to me, and that doesn't happen all the time. Try car warrantees and consumer electronics satisfaction issues 
04-20-2008, 07:04 PM
#168
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Our web page has been updated this morning to remove the typo.
Please accept my sincere thank you to past customers who know me and what I stand for. I have been in business for 30 years and and not a thief or a crook that I have been made out to be.
We immediately offered a complete refund including shipping and when that failed a $80 credit on any parts of his choice for his trouble was offered. This was also rejected.
A far as the receipt goes it was mailed the exact day Fed Ex was given the door panels. The time lapse is the time the US Mail moves and Fed
Ex delivers
Please accept my sincere thank you to past customers who know me and what I stand for. I have been in business for 30 years and and not a thief or a crook that I have been made out to be.
We immediately offered a complete refund including shipping and when that failed a $80 credit on any parts of his choice for his trouble was offered. This was also rejected.
A far as the receipt goes it was mailed the exact day Fed Ex was given the door panels. The time lapse is the time the US Mail moves and Fed
Ex delivers
Then I consider this thread closed.
