Jennifer@KeenParts.com

Hey all, it looks like our website was hacked and email addresses were harvested and the hackers are sending out requests for information. If you receive a suspicious email from Keen Parts, please ignore and delete. We do not store any credit card info on our website, rest assured your info is safe

We apologize for the emails you may have received and thank those that have contacted us. The problem has been addressed and will be closely monitored to keep this from happening in the future. If you have any questions, shoot me an email jennifer@keenparts.com

Thanks!

OC-1

Got three emails this am, Called Keen, no one answers on the 800 number and the finally I got a someone who said they would call me back.

I did not open any of the emails

Just saw this.

Jennifer@KeenParts.com

Hey OC, our phones are ringing non-stop! I'm going to guess whoever you spoke to doesn't fully understand what's going on and wanted someone else to answer your concerns So sorry for the emails you received...I tried to send you a PM but your inbox is full

MattB

Not storing credit card numbers is one of the best things you can do to prevent fraud.

I hope that means they are not stored on any of your machines. If so, then great!

Jennifer@KeenParts.com

You're absolutely right, Matt

bj1k

They are persistent. I just got three emails in the past two days asking for payment information. They think the rest of the country is as stupid as them. Why would anyone send this information without calling Keen themselves to verify ?

Jennifer@KeenParts.com

I don't know, but I'm tired of getting them, too! I can't imagine being a customer and seeing them So far, only one irate email #FingersCrossed