SOUNDGATE GMCRV2- no longer available and some are bad

[c5 BearsFan]

Just giving everyone a heads up. I was on the phone with Lance from Soundgate today after a couple people have complained to me about not being able to figure out how to wire the new head unit with the GMCRV2. Well, Soundgate sent out a batch of incorrect peices that will not work in a C5. They are also telling me they will no longer be making this peice. So I am working on a replacement for the packages based on what Greg(pentavolvo) suggests as the best peice available If anyone has any issues with a peice you purchased from me let me know and I will get a replacement for you. For those that are wanting to use this peice. Your taking a chance if you have recently purchased one that it will be the correct harness for your install. I just wanted to let everyone know there is a problem with the SOundgate GMCRV2 Anyone have any success with another peice please let me know as well what you used so I can put the best product into my install packges so noone has any issues. Dennis

[Jeffwilson34]

I got one of the bad ones a few months ago and got nothing but the run around from soundgate.
They said that would call back and never did, when I called the person was always out to lunch or out sick.
I chalked it up to a lesson learned and will never buy anything from that company again.
Their customer service stinks.

Originally Posted by c5 BearsFan

Just giving everyone a heads up.
I was on the phone with Lance from Soundgate today after a couple people have complained to me about not being able to figure out how to wire the new head unit with the GMCRV2. Well, Soundgate sent out a batch of incorrect peices that will not work in a C5. They are also telling me they will no longer be making this peice.

So
I am working on a replacement for the packages based on what Greg(pentavolvo) suggests as the best peice available

If anyone has any issues with a peice you purchased from me let me know and I will get a replacement for you.


For those that are wanting to use this peice. Your taking a chance if you have recently purchased one that it will be the correct harness for your install.


I just wanted to let everyone know there is a problem with the SOundgate GMCRV2

Anyone have any success with another peice please let me know as well what you used so I can put the best product into my install packges so noone has any issues.



Dennis

[GFCmgb71]

Mine does not seem to work with the subs in the doors. I'm not sure if that's an impedance setting on the hideaway box or not, either way i"m a bit disappointed having no bass at all...

maybe its time for a small sub and amp...

[bobeast]

Originally Posted by c5 BearsFan

Just giving everyone a heads up.
I was on the phone with Lance from Soundgate today after a couple people have complained to me about not being able to figure out how to wire the new head unit with the GMCRV2.
Dennis

Arghhh. Here I sit with my dash all apart and it looks like the little adaptor box has no matching connector into which to plug. Could you give us a little more detail? The kit you just sent me has an extra white connector attached to the main harness by a single black wire. The wiring instructions say nothing about where the other wires coming from this connector should go. It does talk about swapping a ground wire if the subwoofers in the doors don't work though. Do these extra wires just dangle?

[bobeast]

Originally Posted by bobeast

Arghhh. Here I sit with my dash all apart and it looks like the little adaptor box has no matching connector into which to plug. Could you give us a little more detail? The kit you just sent me has an extra white connector attached to the main harness by a single black wire. The wiring instructions say nothing about where the other wires coming from this connector should go. It does talk about swapping a ground wire if the subwoofers in the doors don't work though. Do these extra wires just dangle?

Ahhh. I figured it out. I got one of the adaptors which is missing one of its 3 connectors. so here I sit....

[Over-torque]

did this issue ever get resolved?

[bobeast]

Denis sent me a direct replacement which included the correct connector. Not sure if he was able to come up with an alternative product.