Cianci Company [Dispute]
09-12-2011, 08:01 AM
#1
Cianci Company [Dispute]
I have had the worst ordering process through Ebay with Cianci company and it is a nightmare. They claim to be able to ship my splitter out of the San Dieago CA warehouse and that was a lie they did not even have it in stock. They said it would be shipped in 7 days now they say 35 days. Most of all I have all the emails on my computer where they lied to Ebay on about 10 emails on what they told me.
I am going to forward to Ebay and Pay Pal on them. I have been ordering from a lot of companies and when I order on one that is in Mexico this is what happens. Pay Pal will help me on this on not paying for it but my Lawyer said I need to file a claim on them slandering me on the emails. I just think I will, it will cost me but who cares when I know I have been telling the truth, but not them. Syswayne
I am going to forward to Ebay and Pay Pal on them. I have been ordering from a lot of companies and when I order on one that is in Mexico this is what happens. Pay Pal will help me on this on not paying for it but my Lawyer said I need to file a claim on them slandering me on the emails. I just think I will, it will cost me but who cares when I know I have been telling the truth, but not them. Syswayne
09-12-2011, 08:26 AM
#2
expect about 90 day delivery time, My whole process with them lasted over 6 months. They made a mistake on my orginal part so they had to send me a replacement which took another 90 days to deliver. I would really love to speak to the owner and not the two I have been dealing with.
09-12-2011, 08:50 AM
#3
Took me 10 weeks to finally get my splitter, side skirts, and rear spoiler. I also had to go pick the parts up myself from the local warehouse they ended up at. Don't know if that was Ciancis fault. I did get a killer deal on all the parts so I was not too unhappy. They were also of good quality. I'd order from them again, just not if I needed it right away lol
09-12-2011, 10:40 AM
#4
Platinum Supporting Vendor
Wayne,
We told you we would ship the splitter the following week after you purchased the item. The splitter was shipped the following week after you purchased the item. On our ebay store we list all our items as 30 day turn around.
We told you we would ship the splitter the following week after you purchased the item. The splitter was shipped the following week after you purchased the item. On our ebay store we list all our items as 30 day turn around.
09-12-2011, 10:48 AM
#5
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If you are experiencing delivery issues on orders from the vendor, let me know who you are via PM and I'll be glad to contact them on your behalf. Meanwhile, if your post is missing from this thread, it's because the post was in conflict with the rules on unresolved disputes:
http://forums.corvetteforum.com/foru...-disputes.html
If there are updates on the issues referenced in this thread, let me know and I'll update the thread.
http://forums.corvetteforum.com/foru...-disputes.html
If there are updates on the issues referenced in this thread, let me know and I'll update the thread.
09-12-2011, 10:06 PM
#6
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Posting this update from Cianci:
Originally Posted by CIANCI USA
...
Wayne,
Sorry that we had some miscommunication about the front splitter. I understand that our ebay ad says that the part would be shipped within 30-35. I’m sure this caused some confusion since we stated that the splitter was in stock and would ship the following week.
If you check the tracking number today, it shows that the product was dropped off at a fedex shipping center on the 9th and is set to be delivered on the 15th. Your tracking number is “838081315007880”.
We look forward to helping you with any questions or concerns you might have.
Feel free to call or email us anytime.
Your friends,
– Cianci Usa Sales.
Wayne,
Sorry that we had some miscommunication about the front splitter. I understand that our ebay ad says that the part would be shipped within 30-35. I’m sure this caused some confusion since we stated that the splitter was in stock and would ship the following week.
If you check the tracking number today, it shows that the product was dropped off at a fedex shipping center on the 9th and is set to be delivered on the 15th. Your tracking number is “838081315007880”.
We look forward to helping you with any questions or concerns you might have.
Feel free to call or email us anytime.
Your friends,
– Cianci Usa Sales.
02-22-2012, 10:40 PM
#7
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Posting this update:
I do remember this and it took forever, but they did deliver the splitter and it was great. It is hard ordering from someone outside the US. It did take 10 weeks. Everything is fine now. thaks syswayne
Originally Posted by syswayne
Originally Posted by savewave
... The vendor has indicated that you are happy with the transaction and have expressed interest in ordering additional items from them.
I'd like to update the dispute thread.
Jim Willis
Corvetteforum.com
I'd like to update the dispute thread.
Jim Willis
Corvetteforum.com
